In an interview with Automotive News, GM’s vice president of quality, Jamie Hresko, admits that GM has a lot of work to do when it comes to quality of volume brands like Chevrolet and Pontiac. Instead of just rolling cars off of the assembly line, GM is finally realizing the benefits of building a quality vehicle.
Hresko told Automotive News that vehicle dependability ranking is the most important of the various quality studies and it keeps GM’s warranty costs low while improving residual values...
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