Alabama Acura Dealers

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Acura of Mobile
1151 E I65 Service Rd S
Mobile, AL 36606
(251) 263-8847
Acura of Mobile Reviews

Jerry Damson Acura
2402 Leeman Ferry Rd
Huntsville, AL 35805
(888) 788-6757
Jerry Damson Acura Reviews

King Acura
1687 Montgomery Hwy
Hoover, AL 35216
(205) 383-3054
King Acura Reviews

McConnell Acura
2860 Eastern Bypass
Montgomery , AL 36116
(334) 271-5551
McConnell Acura Reviews

Latest Alabama Acura Dealer Reviews

Acura of Mobile - Mobile, AL

On 12/22/2014 4:14:21 PM wrote:
Last year, December 20, 2013, my wife and I purchased, with our trade in, a 2008 Lexus RX 350 from Joe Bullard Acura of Mobile. The Lexus had over 120k miles on it, however it was very clean and one could tell it had been taken care of it. We also purchased an extended warranty. We can honestly say we haven't had any problems with our Lexus. Lesley Hartley was our internet contact and Robby Rousseau was our salesperson that sold us the Lexus, it was a no pressure sale and done in a very professional manner. Merry Christmas to all of you. Marilyn and Les

Jerry Damson Acura - Huntsville, AL

On 12/19/2014 9:14:10 AM wrote:
Would not recommend buying a car from here. We had a great experience until we were told a lie about a feature on the car. The car was used and had tinted windows (that are very dark). We asked 2 different sales associates if the tint was legal and was told by both that it was. We went ahead and purchased the car and just to double check went and got the windows checked out. When they tested the windows they were at 3%!!! The legal tent in AL is 32% not even close. We were told that 3% is usually what limo windows are tinted. I called one of the sales associates that told us it was legal and he "spoke with the manager". He told me that they don't have a way to do tint there so there was no way they could fix it and that there are many places in Huntsville that could do it for me. So after purchasing a car from them we are now having to spend more money to get the windows retinted ourselves after being told we wouldn't have to because they were legal. I also spoke with a manager that told me that he wasn't taking responsibility for what HIS employees said and that they can pay out of pocket for it. I have worked in Customer Service over 10 years and as a previous manager if my employees quoted or told a customer incorrect information about a product/service/price I made sure that I took care of that customer to the best of my ability and didn't tell them I'm going to make the employee pay for it. All around the manager was very unprofessional, especially the way he was addressing me, and didn't even try to give options to take care of the issue.