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Bob Howard Acura|
13101 North Kelley Ave
Oklahoma City, OK 73131
Bob Howard Acura Reviews
Don Carlton Acura of Tulsa|
4905 South Memorial Drive
Tulsa, OK 74147
Don Carlton Acura of Tulsa Reviews
Latest Oklahoma Acura Dealer ReviewsOn 11/10/2015 2:23:02 PM firstname.lastname@example.org wrote:
So I was one of those who got sold into the extended warranty with Fidelity when I purchased my car. After getting home and doing some research on the service I had signed up for, I realized how bad it was, so I immediately called and emailed Bob Howard Acura to get it cancelled and resolved. This was back in Feb of this year. I was given a cancellation form to sign, which I did and promptly emailed back. I was told it would be taken care of. I gave it a month or so, as I was told it would take time for the cancellation to reflect on my loan. Come to find out that the guy who was handling my cancellation was let go and hadn't turned mine in as well as many others. So I began working with a new guy on it and he assured me it would get taken care of. I called Fidelity today to find out what was going on and they said that it had been cancelled, but a Brenda from Bob Howard called to reinstate it. So here I am, close to a year into this whole ordeal and even after working with the GM who assured me he'd get it taken care of - it hasn't been.On 7/5/2015 8:11:46 PM email@example.com wrote:
I wasted a day of my life and several hundred dollars to travel to Tulsa and buy a car that was listed on the website as having little to no wear. When I arrived, the car had HUNDREDS of paint chips on the front bumper and hood, as well as a few significant chips with dents. They acted like I was being picky expecting the car to be in almost new condition as advertised. The used car manager even had the nerve to say, "Well, it is a used car." Since I had traveled to purchase the car, I wanted it painted and delivered to me, but they were not willing to do this. The internet sales manager was trying to convince the GM and the owner to do what I requested. They were very difficult to deal with and obviously not concerned about the time and money that I had spent to travel there to purchase the car. I left without buying the car.