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BMW of Idaho Falls
760 Northgate Mile
Idaho Falls, ID 83401
(208) 529-4269
BMW of Idaho Falls Reviews

Peterson Autoplex
9101 W Fairview Av
Boise, ID 83704
(208) 378-9030
Peterson Autoplex Reviews

Peterson BMW
9109 West Fairview Avenue
Boise, ID 83704
(208) 378-5980
Peterson BMW Reviews

Latest Idaho BMW Dealer Reviews

Peterson BMW - Boise, ID

On 7/22/2014 12:45:55 AM aburhanuddin wrote:
My BMW was in excellent condition before I took it in for service at Peterson BMW for tire change and alignment work. The car was performing like the ultimate driving machine up until the alignment work. My biggest mistake is to follow Service Advisor's advise and do wheel alignment work at Peterson BMW

After taking the car out from the tire change and alignment service, the car started to pull to left and right by itself at 65 mph. At I84 highway turn, the car pulls left and right and traction control light is on.

I have to call and bring the car for alignment check. After 2nd visit to Peterson BMW to service my car for half a day, I picked it up and again they do not do the job to fix it.

I then informed the Service Manager and he is kind enough to send Cody to pick up my car. Peterson BMW has my car for the day and dropped it back for me. I told Cody to fix the alignment and test drove it and fix it until it is completely fixed. Well after one day and 1/5 of my gas tank gone on that day, the problem persist.

At this time, I am speechless and do not know what to say to Peterson BMW. My car was driving great. Service advisor told me to spend $135 to do wheel alignment. Main reason is it is suggested, not required. I followed his advise and well 3 visits later, Peterson BMW cannot fix the wheel misalignment problem they introduced. I am very disappointed and already thinking of sending my car to another shop to see what Peterson BMW did to my car.

The staff are friendly. The Technician is not capable. I am very frustrated with the quality of work at Peterson BMW.

Peterson BMW - Boise, ID

On 7/20/2014 11:29:05 AM Realtygirl wrote:
I want to thank General manager Jim Tully and my salesman Johnny Irish for going above and beyond to help me in a difficult time. I have a terminally ill family member in my care and not much free time to go anywhere, Peterson's worked with me over the phone and internet to get the majority if the deal finished so there was minimal time away to finish the deal.
I bought the first BMW X4 in Idaho and they made this possible!,
I have purchased most of my vehicles from Peterson's through the years and always received excellent service. from the sales team to the Maintenence team, Peterson's shines!
Thank you!