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BMW of Idaho Falls|
760 Northgate Mile
Idaho Falls, ID 83401
BMW of Idaho Falls Reviews
9101 W Fairview Av
Boise, ID 83704
Peterson Autoplex Reviews
9109 West Fairview Avenue
Boise, ID 83704
Peterson BMW Reviews
Latest Idaho BMW Dealer ReviewsOn 6/25/2016 1:56:55 PM Chad Winston wrote:
On this latest visit we took my wife's car in for a scheduled maintenance check. Scheduling the visit was a breeze with Curtis Pratt. He worked with our schedule and without any issue scheduled our car into their rotation. Next, the Peterson crew even offered to come get the car on the scheduled day so that we wouldn't have to drive to the dealership. Since we didn't need a service loaner (although they offered us one...) we decided to go ahead and let them pick up and drop off the car. Sure enough, they picked up the car at the appointed time and had it back to us before the end of the day. They had even washed and vacuumed it for us.
I've dealt with these specific people and this dealership for years because of service like this and any work I have done is always done with precision and completeness. Hats off to Curtis Pratt and his manager, Rafael. Fantastic people, great at what they do.
And lastly, all of this was followed up by the GM of the BMW dealership just to make sure we were satisfied with the service and the work. Now that's customer service!!On 6/20/2016 12:38:41 PM firstname.lastname@example.org wrote:
Was told they would call when parts arrived. After a week passed by w no call so I reached out and they informed parts were in they just forgot to call. I scheduled my repair and dropped off my BMW. A short time latter was called saying they ordered the wrong parts. And would have to yet again re schedule the repair. Total inconvenience!