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Latest Kentucky BMW Dealer ReviewsOn 1/1/2017 12:03:43 PM email@example.com wrote:
Have nothing but positive things to say about. purchase of BMW X-5 from Luxury Imports in Bowling Green, Kentucky. Dan Clark and his sales and service staff are great. Service after my purchase has been outstanding,On 12/6/2016 7:55:17 AM firstname.lastname@example.org wrote:
I bought a 2017 BMW X5 from Don Jacobs. I had two issues in addition to the length of time held in the showroom sitting at the desk while salesman left to talk to managers. First issue is I wanted a hitch to put the my bike rack on the back, The salesman left to get the price which took quite some time and came back with a quote of $1100 which while high was acceptable. When I contacted the service department to get installed the price was increased to $2300 - over double! The other issue which I can take some responsiblity for is I told the salesman that I wanted a few options such as active cruise control he said it was included in one of the packages that was included. Itwas not.
Overall very disappointed in the experience. I was bought several BMW's, Lexus, and MB in my 60 years and this was by far the lowest rated dealership. Buyer beware.