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Latest Kentucky BMW Dealer ReviewsOn 8/28/2014 5:09:26 PM francesche wrote:
I have had my 535ix for 18 months and have been to the dealership several times for regular maintenance and for minor repairs of problems that I caused. Each time Robbie S. has been exceptionally accommodating, making sure my vehicle was turned around as quickly as possible, and communicating clearly during the vehicle stay. If I had a job opening to offer him I would do so (you better watch out Don Jacobs!).On 8/21/2014 5:07:48 PM KYBMW wrote:
My wife and I compared both Lexus and Audi SUV's to BMW. While the other options were OK the BMW x35i offered more amenities. Plus BMW service program with loaner cars make your service experience easy. The Sales Consultant (Jeffery Bricker) was very patient and professional, we never felt pressured. During the sales process he spent time searching other dealerships to find our "perfect" X35i. After the purchase he spent several hours training us on all the wonderful features our vehicle offers. The deciding factor for us was the General Manger (George McCarty) who made sure we were completely satisfied and excited about our new BMW X35i. He made himself available for questions and provide insight. Both were very professional in every manner, Our experience at Sam Swope BMW won us over and we are most likely BMW owners for life. When we are ready for the next car the search will be simple, Sam Swope BMW ! As a former fleet manager of over 100 vehicles I can appreciate outstanding service. Therefore, I would highly recommend Sam Swope BMW Dealership to anyone!