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Latest Kentucky BMW Dealer ReviewsOn 3/1/2014 11:30:24 PM Runfarshannon wrote:
I went to get my 2011 X3 serviced. Dan was amazing as always. I test drove the new 2014 435i and ended up trading in my X3 for a new set of wheels! The sales department was great and no pressure and the service department delivered on everything. I love Don Jacobs and will continue using them for all my vehicle's needs.On 1/30/2014 5:16:55 PM lcottrell wrote:
This was my first visit to Don Jacobs service department and dealership in many.... years. I have been a true BMW Store customer for several years as I am on my 3rd BMW currently. Robbie was extremely pleasant, caring and provided excellent customer service. He provided contact information, an estimate of the repaired vehicle and professionalism. The service was done in a timely manner with excellent communication. This was a pleasant surprise since my last visit at the dealership. Robbie was excellent to work with and would certainly return to the service department. I commend the positive changes and wonderful employee representatives.