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Latest Kentucky BMW Dealer ReviewsOn 2/21/2017 2:01:10 PM firstname.lastname@example.org wrote:
Thoroughly happy with my leasing experience and definitely recommend this dealership. Salesman Rick Roqueirol and staff were professional and helpful with the entire leasing process.On 2/21/2017 9:11:05 AM MAM863 wrote:
As a LONG time Mercedes owner (20 years - several cars).....I was very familiar with what to expect whenever my Mercedes needed service. So when I picked up a nail in my new 750 (with run flat tires)....I truly thought ....we will see how this works out. When I arrived at the dealership - I was greeted promptly. They quickly identified the exact problem. However, the replacement tire was not in stock and would arrive the next day.
I shared that that timing did not work for me as I was leaving for vacation for 10+ days. So they offered to plug the tire to get me home or offered me a ride home (and for me to leave the car) and pick up my car upon my return.
I opted to have the tire plugged so I could finish a few errands before I left town. Made appointment for the new tire installation - when I returned to town.
Arrived for my appointment....quickly installed my tire....on my way!
Thank you for being professional and prompt!! Gave this new BMW owner a very positive experience!