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Latest Kentucky BMW Dealer ReviewsOn 10/13/2014 9:34:55 AM RitaPemb wrote:
I must say I have never dealt with a worse service dept. in my life! Dan Trisko is only worried about quitting time and does not want to help you at all. He refused to give me his last name when I finally had had enough of his crap. He was sure to give me his bosses name though with no hesitation. Which was Joe Sullivan!! He was also rude and told me keep in mind that you did by a used BMW.. "A 2009 BMW X5 with 60,000 miles on it. Really!! So unless you by brand new and let them take advantage of you don't buy BMW! I will never ever by another BMW and I will never recommend DON JACOBS BMW to anyone. This dealership SUCKS!!On 9/30/2014 7:19:34 PM tao.irtz wrote:
I have an older X5 and the service department has gone above and beyond helping me through some difficult repairs. I won't hesitate in coming back.