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BMW of Newport|
1215 West Main Road
Middletown, RI 02842
BMW of Newport Reviews
BMW of Warwick|
1515 Bald Hill Road
Warwick, RI 02886
BMW of Warwick Reviews
Latest Rhode Island BMW Dealer ReviewsOn 12/6/2014 10:34:41 PM Laurene Harrington wrote:
This is the second time that I have worked with Mark Tortolani in purchasing/leasing a BMW.
He is polite, easy to deal with and a very hard worker. He worked diligently with my husband in nailing down a deal we felt comfortable with. I appreciated his honesty and pleasant demeanor.
I am also really fond of the service department. They take the car in right away and i never feel like I have been ripped off. They keep in contact while the car is being serviced and prioritize the needs of the automobile.
Thank you to everyone at BMW Newport. I recommend it to everyone and will keep coming back!On 12/5/2014 4:46:16 PM cbdoggett wrote:
I recently worked with Justin Moniz at BMW Newport and had an excellent experience. He went above and beyond to work with me and get me the information I was looking for, when I wanted it. Our first contact was over the phone (I called because I had some questions about a specific car's interior and options), and he out of respect for my time he offered to check the car and get back to me. What I didn't expect was that he actually took the car out to a clear section of the parking lot and did a quick video of the car, addressing all of the areas that I had asked about in his video. This is an example of exceeding the customer's expectations and creating a great experience. That effort not only saved me a trip to the dealership, but it showed respect for what I wanted and for the process being no-pressure, all service. Great work!