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224 Paine Turnpike N
Berlin, VT 05602
802 Honda Reviews
Carbone Auto Group|
751 N Bennington Rd
Bennington, VT 05201
Carbone Auto Group Reviews
211 U.S. 7
Rutland, VT 05701
Shearer Honda Reviews
3328 Shelburne Road
Shelburne, VT 05482
The Automaster Reviews
The Automaster Honda|
3328 Shelburne Rd
Shelburne, VT 05482
The Automaster Honda Reviews
Latest Vermont Honda Dealer ReviewsOn 11/30/2016 3:26:19 PM firstname.lastname@example.org wrote:
I want to tell a cautionary tale about my experience with Carbone. I bought a 2005 escape in March 2016. It had almost 112,000 miles on it, but I was assured by the sales man that it had been well taken care of. I won't go into too much detail on here. As of right now the truck has broken down on the side of the road twice. Stranding both my son and I hours from home. Those 2 break downs have cost me around $1,000 in repairs. On top of the cost of up keep and tires. Oh and the work on the front end that Larry Cole "graciously' had done 'out of the kindness of his heart' when I complained the first time. Now he will tell you that because I drive the truck and have put 20,000 on the vehicle since I bought it these cost repairs are to be expected and or are my own fault.
I however thought that when you buy a vehicle it is because you intend to drive that vehicle, not just have it sit in the driveway.
Carbone sold me a lemon, and will not admit to it. When I asked about bringing it back and getting what I paid for the truck, I was told they couldn't do that because of the mileage and repairs needed on the truck. They will not do the right thing because I drive the vehicle.
Now I am stuck in a vehicle that I have spent 1/2 the amount of my loan in repairs.
Here is my question for you Carbone, if your mother/sister/daughter was in the same position I am in would you handle it the same way?
Shame on all of you!! On 9/27/2016 10:20:55 PM email@example.com wrote:
My Honda had a problem with rolling backwards on hills when it had about 25, 000 miles on the ODO. I brought it to the dealer and was told that I must have done something to damage the transmission because Hondas do not have problems with the transmission. That was the first indication that I was going to have problems with this dealer. I was also told that I would be charged for the repair. I pointed out that the car had low mileage and was still under warranty. The individual that was 'helping' me insisted that the warranty was for 20,000 miles.
That is not true of any Honda transmission, but this fellow got snappy with me when I insisted that it was still under warranty. This employee was one of the most senior in the service department and would know better. I had to get the warranty paperwork out to prove to him that it was still under warranty.
I finally got the car in for service, but was not offered a loaner car or even a ride home, so I had to take a bus. The service call took several weeks and I was never updated as to the progress.
I received a call from Honda Corporate about the dealer and what I thought of their services. I was very honest with them and they said that they would contact the dealer. I never heard from the dealer again.
Not long after I brought my car in, Honda had a recall on that model for the transmission allowing the car to roll back on a hill!