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Latest Mississippi Infiniti Dealer ReviewsOn 3/29/2017 11:33:27 PM email@example.com wrote:
I had a wonderful buying experience. I will definitely return for future purchases as well as refer everyone I know to this dealership. Thank you so much for employing knowledgeable, professional staff. On 3/29/2017 7:29:03 PM firstname.lastname@example.org wrote:
I recently brought my M35 in for service. The cruise control was not working. While at lunch, Quency called to tell me the part alone was going to be about $1800+. I declined the service and bought a CPO vehicle instead. A few days later, after consideration of my options, I decided to proceed with the repairs and dropped the M35 off for service when I picked up the CPO vehicle. A couple of days later, Quency called to inform me that the cost of the part would be over $4000. I expressed my surprise and displeasure with this change in the estimate. Quency said he was going to discuss this with "management" and get back to me. This was over a week ago, and I still haven't heard from him. I am very disappointed in Herrin-Gear's handling of this matter.