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Koons Lexus of Wilmington
2100 Pennsylvania Avenue
Wilmington, DE 19806
(302) 427-4400
Koons Lexus of Wilmington Reviews

Latest Delaware Lexus Dealer Reviews

Koons Lexus of Wilmington - Wilmington, DE

On 4/12/2018 2:31:45 PM wrote:
Ny first visit to the dealership service department for my car went very smooothly as could be made possible by my advisor Mo Sidik . He calmly answered my many questions and kept me posted on the progress of my service visit. He arranged to have a Tech advisor Derek help me with some settings on my car and cleared up some confusion I had on some features . Very Happy with my experience .

Koons Lexus of Wilmington - Wilmington, DE

On 4/8/2018 12:15:49 AM wrote:
We purchased a certified pre-owned RX-350 from Koons. After reading excellent reviews we drove 90 miles from NJ to Wilmington DE to find the exact match. The pricing was rock bottom and left not much room for negotiation. We received fair value on the C300 trade. But we had to haggle a little bit for the trade in. But thanks to Bob and Andrew who made this deal happen. Bob was with us until 8 pm that evening and did not leave until the vehicle was delivered to us.
After receiving the vehicle we noticed an issue with the brakes. Leigh from customer relations was very helpful and made an appointment with Anthony in service. Walt the master tech was exceptional. Koons replaced the front brake pads for us free of charge. We truly appreciate the patronage of Koons and how much they care for their customers. My best wishes to the Koons Team. I look forward towards a continuous business relationship.