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Latest Maryland MINI Dealer ReviewsOn 4/22/2016 11:21:34 PM email@example.com wrote:
Disappointed with unprofessional conduct of Mini of Montgomery.
I purchased my mini from them and had it delivered to California (where I live). When the car was delivered, I signed the paperwork saying it looked fine. Noticed after delivery (had not driven the car yet) that the tire pressure was low in right rear tire as the sign came on. I thought it may have been during the long distance delivery. Filled up the tire the first time. But noticed that the tire kept getting deflated. Took to a local dealership and found that it had a nail in it, so tire keeps getting deflated slowly. Reported the problem to MINI of Montgomery, who is now completely shirking responsibility.
1. They claim all their cars are inspected before sale, but they have no paperwork to show that the tires were inspected right before the car was shipped.
2. They claim that because I signed the delivery form and accepted the car, I am responsible for accepting the car "as is". This is a fraudulent approach - a typical car buyer will not be able to spot a small nail in the tire while purchasing. Nor will anyone think of checking tire pressure before accepting delivery of a brand new car.
3. When I called to report the problem and sought to resolve with them, they were exceptionally rude, especially for a MINI dealership. Replacing a tire is a tiny expense compared to the amount we paid for the car and all the bells & whistles, especially when its due to an oversight on part of the dealership. But now they are completely denying responsibility. I have been a happy and loyal MINI owner for over a decade, but the dishonest business practices of MINI of Montgomery County have been extremely frustrating.On 3/2/2016 5:16:26 AM Michael.firstname.lastname@example.org wrote:
Recently I was in need of s new car due to just being in mva and my old mini was a total loss. Initially I arrived searching for an older Mini Cooper s to replace the one I had lost. Scared though of the financing Errol assured me financing and sold me on purchasing a newer mini and with confidence of not having mechanical issues. I want to express my true thankfulness to he and the manager umar. Both team members are great and I am now glowing in my newer mini!!