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Latest Maryland MINI Dealer ReviewsOn 10/11/2016 11:39:57 AM email@example.com wrote:
I just purchased my second MINI, a custom factory order on a 2017 Cooper S from MINI of Baltimore. I should probably also footnote this - I'm a MINIac. Jeff did his best to find what I wanted already in stock somewhere, but when you have a list as specific as mine - down to the color - I knew I was asking for the moon. So, a factory order was the way to go. We paid the required deposit (which was made absolutely clear was non-refundable), and they put my custom order in right away. Tracking the car through production and shipping was exciting and Jeff kept in close touch throughout. I asked a ton of questions and each one was answered promptly and thoroughly. Understanding my excitement to get my car, Jeff made other arrangements for me to take delivery while he was out on vacation so that I wouldn't have to wait longer for it. Fortunately, those alternative arrangements weren't needed after all, but, it's the little things like this that speak to the type of dealership you're working with. This is the kind of place that will keep my brand loyalty secure.
Now that I have taken delivery of the car, they've kept in touch with me to ensure my total satisfaction - even going above and beyond to try and find the source of a weird bit of digital feedback coming from my speakers. I wasn't offered "dates" with Motoring Geniuses with my first MINI (purchased at a different MINI dealership) - and I've really appreciated the one-on-one intro to some of the new features in this car.
The service department is also fantastic, I know I can call anytime for answers and even recommendations on tires and window tinting (because I have!). These folks are friendly, knowledgeable, and just really bend over backwards to ensure your satisfaction. We'll be returning in the coming months to order my fiancé's MINI convertible as well.
Motor on, y'all. (And don't forget to wave to other MINIs!)On 10/8/2016 11:11:56 AM firstname.lastname@example.org wrote:
I just bought my 4th MINI, all from MINI of Baltimore County. I bought this one off the showroom floor. Salesman Jeff Testerman bent over backwards to answer all of my questions, get me a great price on my trade, and get me in the new car for a test drive -- without being pushy. I left a deposit on the car on a Saturday. Picked the car up on the following Monday. And, the process was quick and professional. It is very likely I will buy my next MINI from MINI of Baltimore County.