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Latest Maryland MINI Dealer ReviewsOn 9/28/2016 5:19:11 PM email@example.com wrote:
The sale person Jim said that he could do a search for a car from any mini dealership to get the car that I wanted that was a lie. He found a car that he said was at the New Jersey port with assessories I wanted and that the would probably be here that Friday this was a Monday needless to say there was no car at the Jersey port I ask Calvin the. Finance guy would I be able to get my deposit back if I did not like the car and his. Reply was why would we hold your money yes you could get your money I left a deposit I did a search that night and found a better car for the same price I call Jim to see if they could get that car from mini of Montgomery and he said no I said you told me you get a car from any dealership .I told him I would prefer that car he said he could get a car from any dealer. That was a lie He said that I could not get my money back I told him that Calvin said I could get the money and Jim reply was Calvin shouldn't of told me that I tell JIm I will call him back Jim is so upset with me he leaves the dealership now Calvin the finance guy becomes my sales person next day I go look at the car and it's not what I ask for. I ask Calvin for my money back first he try to convince me to take the car and gives me another $500 off of their car then Calvin tell me the money is up stairs in the safe that He probably could give me a check I say ok so then he go's to get the sale manger. Now that guy Calvin says in front of the manager that he didn't tell me I could get my money I misunderstand him I can not get my money back I know what he said and he know what he said When I signed the deposit receipt it DID NOT SAY NONREFUNDABLE I know what I signed I went out side to make call and left all the paper work on the desk to make a call.Calvin falsified the deposit receipt well I was outside When I came back in now the paper work say non refundable they are liars DONT GO TO THIS DEALERSHIP go mini of Montgomery customer service is outstanding they tell the true On 9/26/2016 11:58:19 AM firstname.lastname@example.org wrote:
We just purchased a 2-door hardtop from MINI of Baltimore County in Towson, MD. Could not be more pleased with our vehicle (my wife and I compete to be the driver) as well as with the service we received. Jason Rourk was terrific in all phases of the process and transaction. Even the service staff were helpful! We recommend this dealership highly!