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Mini of St. Louis|
40 Sunnen Drive
Saint Louis, MO 63143
Mini of St. Louis Reviews
Latest Missouri MINI Dealer ReviewsOn 12/5/2013 4:40:58 PM courtcordova wrote:
I walked into this dealership knowing i wanted a Paceman because I liked the way itlooked. After working with Karen, I knew why I really wanted this car, beccause of the performance and the overall feel of the car. Neil stepped in at some point after my second trip to say hi. I felt welcomed and also felt like I was important. I never felt pressured to buy a car and that really helped me feel comfortable in my decision. It was a great process and I love driving my MINI!On 12/5/2013 12:13:02 PM RadioFlyer12 wrote:
I chose such high ratings because every time I go into MINI's sales department Mark Eversgerd greets me with a big hug and a smile. He has a way of making people feel comfortable and really takes time to answer any questions. He truly wants a MINI owner to be happy with their purchase. I've bought two MINI's from him and wouldn't ever choose anyone else. My previous MINI was totaled and I had injuries from the accident. I called Mark and he immediately found me a car that matched the exact features he knew I wanted before I even arrived! Because of my injuries I wasnt able to drive the car home so he drove the car to my house. I do not know any other dealership that would even think of doing anything close to that. Mark isn't all about commission - hes about customer satisfaction. Even now he calls to check in and see how I am doing. I dont believe I will ever find a more genuine person in car sales and because of that I knew who to call after my accident because I was confident he would help me right away. I could go on and on :)
The service department I chose a high rating because they have put up with a lot of "Amy crisis" from me and are ALWAYS friendly. Never once do I feel like I am burdening them with questions or when I call to check on my car. Excellent customer service and they always do their very best to explain to me what is going on. No matter how long one of my cars has been in the shop I dont worry because I know that the service technicians and managers are doing quality work and that takes time to do it right the first time.
I love MINI of St. Louis. They are not people not wanting to push you into buying a car or putting you in a car and not caring if you come back or not. They are about relationships and keeping those relationships. Because of this I will keep coming back to MINI. Thanks guys for everything you!!! Love ya!