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Alvarez Lincoln Mercury
8051 Auto Drive
Riverside, CA 92504
(951) 687-1212
Alvarez Lincoln Mercury Reviews

Auburn Ford Lincoln Mercury
1650 Grass Valley Hwy
Auburn, CA 95603
(888) 823-6591
Auburn Ford Lincoln Mercury Reviews

Big Valley Ford Lincoln Mercury
3282 Auto Center Cir
Stockton, CA 95212
(800) 867-1516
Big Valley Ford Lincoln Mercury Reviews

Caurso Ford Lincoln
3500 Cherry Ave
Long Beach, CA 90807
(888) 683-4972
Caurso Ford Lincoln Reviews

Corning Ford Mercury Dodge Chrysler Jeep
2280 Short Dr
Corning, CA 96021
(800) 954-0718
Corning Ford Mercury Dodge Chrysler Jeep Reviews

Costa Mesa Lincoln Mercury
2626 Harbor Blvd
Costa Mesa, CA 92626
(888) 585-9497
Costa Mesa Lincoln Mercury Reviews

Ed Wittmeier Ford Lincoln Mercury
2288 Forest Ave
Chico, CA 95928
(888) 871-7915
Ed Wittmeier Ford Lincoln Mercury Reviews

Fairview Ford Sales
292 North G Street
San Bernardino, CA 92410
(800) 954-0668
Fairview Ford Sales Reviews

Galpin Lincoln
15505 Roscoe Blvd
Van Nuys, CA 91402
(818) 892-3800
Galpin Lincoln Reviews

Gill Ford Lincoln Mercury
304 E Polk St
Coalinga, CA 93210
(800) 706-5462
Gill Ford Lincoln Mercury Reviews

Gridley Country Ford Mercury
1709 State Hwy 99
Gridley, CA 95948
(888) 723-5162
Gridley Country Ford Mercury Reviews

Hilltop Ford Lincoln Mercury
3280 Auto Plaza
Richmond, CA 94806
(800) 419-0655
Hilltop Ford Lincoln Mercury Reviews

Hoblit Motors
46 5th St
Colusa, CA 95932
(800) 763-1128
Hoblit Motors Reviews

Holder Ford Mercury
2575 S Main St
Lakeport, CA 95453
(800) 954-0616
Holder Ford Mercury Reviews

Holiday Ford Lincoln Mercury
1100 E Lerdo Hwy
Shafter, CA 93263
(800) 750-7861
Holiday Ford Lincoln Mercury Reviews

Jim Wilson Motors
1545 S Main St
Yreka, CA 96097
(800) 675-3673
Jim Wilson Motors Reviews

Maita Ford Mercury
1650 Grass Valley Hwy
Auburn, CA 95603
(530) 823-6591
Maita Ford Mercury Reviews

Marty Franich Ford Lincoln Mercury
550 Auto Center Dr
Watsonville, CA 95076
(800) 440-8216
Marty Franich Ford Lincoln Mercury Reviews

New Jackson Ford & Mercury
11400 Hwy 49
Martell, CA 95654
(888) 872-1608
New Jackson Ford & Mercury Reviews

North Bay Ford Lincoln Mercury
1999 Soquel Ave
Santa Cruz, CA 95062
(888) 828-0734
North Bay Ford Lincoln Mercury Reviews

Oroville Ford Lincoln Mercury
1726 Montgomery St
Oroville, CA 95965
(800) 655-3313
Oroville Ford Lincoln Mercury Reviews

Perry Ford Lincoln Mazda of Santa Barbara
440 Hitchcock Way
Santa Barbara, CA 93105
(877) 882-4871
Perry Ford Lincoln Mazda of Santa Barbara Reviews

Perry Ford Lincoln Mercury
12200 Los Osos Valley Blvd
San Luis Obispo, CA 93405
(805) 544-5200
Perry Ford Lincoln Mercury Reviews

Salinas Valley Ford Lincoln
1100 Auto Center Cir
Salinas, CA 93907
(831) 444-4444
Salinas Valley Ford Lincoln Reviews

Sanger Ford Mercury
77 S Academy Ave
Sanger, CA 93657
(800) 549-7700
Sanger Ford Mercury Reviews

Santa Maria Ford Lincoln Mercury
1035 East Battles Rd
Santa Maria , CA 93454
(805) 925-2445
Santa Maria Ford Lincoln Mercury Reviews

Santos Ford Lincoln Mercury
617 W Pacheco Blvd
Los Banos, CA 93635
(209) 826-4921
Santos Ford Lincoln Mercury Reviews

Sunland Ford
15330 Palmdale Rd
Victorville, CA 92392
(888) 865-8102
Sunland Ford Reviews

Super Ford
17340 E Gale Ave
City of Industry, CA 91748
(800) 684-8870
Super Ford Reviews

The Ford Store San Leandro
1111 Marina Blvd
San Leandro, CA 94577
(800) 701-5590
The Ford Store San Leandro Reviews

Tiffany Ford
300 Gateway Dr
Hollister, CA 95023
(831) 637-4461
Tiffany Ford Reviews

Todey Lincoln Mercury
1601 E Ventura Blvd
Oxnard, CA 93036
(805) 983-3355
Todey Lincoln Mercury Reviews

Ukiah Ford Lincoln Mercury
1170 S State St
Ukiah, CA 95482
(800) 923-9484
Ukiah Ford Lincoln Mercury Reviews

W C Sanderson Ford Mercury
453 Healdsburg Ave
Healdsburg, CA 95448
(707) 433-3318
W C Sanderson Ford Mercury Reviews

Westside Ford Lincoln Mercury
1503 8th St
Firebaugh, CA 93622
(559) 659-3951
Westside Ford Lincoln Mercury Reviews

Latest California Mercury Dealer Reviews

Galpin Lincoln - Van Nuys, CA

On 11/8/2015 9:44:17 PM wrote:
I must say, I'm really disappointed that I have to write this review. I will say that I gave Jeremy Guller, Galpin Lincoln's General Sales Manager every chance to fix the issue before I was forced to start working on making sure others don't end up a victim to a similar experience.

I purchased a 2007 Chevrolet Corvette for a total amount of $47,668.95. I put down $5,500 although my intentions were to only put down $4,000. My salesman, Jeff Stevenson explained to me that another $1,500 would need to be put down for the deal to work. He also explained that the manager(I'm assuming Jeremy Guller) was reluctant to discount the price of the car because of how clean and "well maintained" it was.

The car had 24,485 miles on it at the time of purchase and just over 26,000 miles on it before I realized in Laguna Beach that the manual transmission wouldn't go into reverse any longer. I brought the car in to have it repaired and was greeted by my service advisor, Brian. I explained that I just purchased the vehicle and the reverse function was no longer working.

The next day, Brian asks me for my permission to send the car to an outsourced mechanic to figure out what was wrong with the car since their inspection couldn't figure out why the car wouldn't go into reverse.

Once inspected by their mechanic, the problem found was that the clutch was too worn to allow the transmission to go into reverse any longer and that it needed to be replaced. I'm already irritated because I purchased this vehicle from "Galpin Premier Collection" thinking I'm buying a solid car AND I had already purchased two vehicles from Galpin before.

I reply to Jeff that Galpin should repair it. He explains that he waiting to hear from a general manager who will return in the morning and get back to me with an approval by late morning. At 1:24pm, I send Jeff a text following up to make sure the repair has been approved. After receiving NO response, at 3:49pm I text, "Really Jeff? Come on man".

3 minutes later I receive a call from Jeremy Guller. The first words that come from his mouth is that the clutch is a "wear and tear" item and that they would not cover it. When I heard those words come out of his mouth, I was livid. I'm expecting a positive response but receive the complete opposite. He goes on further to explain that the tire diameter is significantly shorter than it was at the time of purchase 2 months prior. First, I'd like to say that if they were so good at checking the diameter of the tire, why couldn't they check the clutch as well? Especially after selling me the "clean" Z06 for thousands more than I should've had to pay. Second, I have babied the car and have been driving manual cars for 20 years! I've NEVER had a clutch wear out on me after 1,500 miles, of which most were freeway by the way!

After he accused me of abusing the car, Jeremy did offer to "work with me". Really? Working with me is not what I want to hear after just purchasing the car. Working with me involves more money coming out of my pocket for an issue that should've been resolved before selling me the car in the first place! Regardless of whether the clutch is covered or not, there's a bigger picture to this story. Fix the clutch, and I continue to purchase with Galpin! Don't, and lose more money in potential sales because of the greed involved in the auto sales operation of Galpin than the cost of a clutch repair.

I've been without my car now for 6 days and all I keep hearing is a bunch of chatter. Galpin's dropped the ball and they expect me to pay for their "Premier Mistake" There's plenty more for me to go on about. Like the second vehicle I bought that still has transmission problems, but I won't bore you guys with that story.


Oh yeah, this is Galpin's "Customer Bill of Rights":

You have the right to:
-Courteous and professional treatment at all times.
-Honest information when you request it, without evasiveness.
-Choose which products and services you purchase.
-Clear and thorough explanations of all financing and purchase details.
-Receive copies of all documents signed.
-Be invited to buy without feeling pressured.
-Expect us to keep our promises to you.
-Expect the same level of professional service before, during and after the sale.

Perry Ford Lincoln Mazda of Santa Barbara - Santa Barbara, CA

On 11/8/2015 7:59:42 PM wrote:
The service writer, courteous, professional, & experienced with the vehicle type and dealing with customers, took time to explain the problem, telling the troubleshooting steps the technician had taken and what needed to be done to fix the problem. I also appreciate the comprehensive safety checklist of the vehicle. Removes doubt about the rest of vehicle's condition, and tells what may need attention in the future.