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Honolulu Ford Lincoln
1052 Houghtailing Street
Honolulu, HI 96817
(808) 532-1700
Honolulu Ford Lincoln Reviews

Latest Hawaii Mercury Dealer Reviews

Honolulu Ford Lincoln - Honolulu, HI

On 6/25/2015 6:24:56 PM leah.whit10@gmail.com wrote:
I went in to service my 2013 Ford Escape S which I purchased in February this year. I was financed with Santander at a interest rate of 10.86% for 8 years given my not-so-great credit score/history.

I've had my Ford Escape for about 6 months and realized that with my new baby getting bigger I would need more space than what I currently had in the Ford Escape S. After my car was serviced Mark Benson came and asked me "How I was doing?" and if I needed anything/water. I expressed how I needed a much larger vehicle for me and my daughter but how I didn't have the best credit.

He went above and beyond to help me get what I needed and more. He personally showed me his vehicle (Ford Edge) which is much larger than the Ford Escape S and allowed me to sit in and get a feel for myself. He then brought me to a great team of professionals who walked me through the process of trading in my current Ford Escape S and ensured I was attended to every step of the way, meanwhile, checking on me every other 30 minutes to make sure everything was going smoothly.

I left the dealership satisfied with a BRAND NEW 2014 FORD EDGE and was financed with a much lower interest rate and shorter loan term.

Favorite Features about this vehicle: Spacious, Leather Seats, Dual Air Control System, Sun Roof, Rear Camera, Touch Screen, Automated Seat Controls, Back Seats are able to drop down for more space in the trunk, and the Code Lock on the door.

The team that worked with me and provided phenomenal customer service were:
Customer Service/Quality Assurance - Mark Benson (Personable, Resourceful, Proactive)
Sales - Angel Mendias/Lisa Joslin (Friendly, Understanding, and Patient)
Finance - Don Minnis (Pleasant, Funny, Genuine, Neat, and Organized)

Thank you Mark Benson and the awesome team of professionals for all their time and effort in helping me find the right vehicle for me and my family :)

Honolulu Ford Lincoln - Honolulu, HI

On 6/21/2015 8:49:38 PM dragonsback51@hotmail.com wrote:
Thank you CHIP! best salesmen EVER ,nice working with you
.I am looking forward to many more years
with you and honolulu ford.THANKS AGAIN, Richard