Hawaii Mercury Dealers

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Honolulu Ford Lincoln
1052 Houghtailing Street
Honolulu, HI 96817
(808) 532-1700
Honolulu Ford Lincoln Reviews

Valley Isle Motors
221 Puunene Ave
Kahului, HI 96732
(800) 269-7999
Valley Isle Motors Reviews

Latest Hawaii Mercury Dealer Reviews

Honolulu Ford Lincoln - Honolulu, HI

On 4/24/2014 6:09:36 PM Chadious wrote:
I had a horrible experience with another local dealership where they lied, and changed the price at the last minute. Needless to say, I was very frustrated and weary of going through the exact same thing all over again.

I called the dealership while in another state and asked to speak with the 'internet department', to which I was told they had already gone for the day, but that a very helpful salesperson named, "David", would be more than happy to answer any of my questions.

David got on the phone and I immediately told him that I just had a horrible experience with another dealership, and I just could not stomach going through it again. I told him I was out of town and would like to negotiate over the phone. He said no problem and off we went. He was very professional, and pleasant to deal with and within a short time we had agreed upon a price, I put a deposit to hold the vehicle until I arrived in the state, and I just picked up my vehicle a few days ago.

It was delivered as promised and David was very helpful. In fact, there was an issue with the pricing and paperwork, and he immediately went to bat for us to ensure it was corrected timely and accurately.

My family and I are very happy with our purchase and would highly recommend our salesperson, David. He did a wonderful job, and he has earned a customer for our next purchase!

Honolulu Ford Lincoln - Honolulu, HI

On 4/16/2014 3:16:55 AM mthporter wrote:
When I arrived in the dealership I was really nervous not sure what to expect, Mark Benson introduced himself to me and immediately put my mind at ease. He told me there's no pressure and they were just going to show me what I wanted to look at and let me know what the my options were. Mark then introduced me to Ben Cabalo and told me he was one of his best guys. Ben was very patient with me showing me all the cars and all the features I asked about and taking me on multiple test drives. He didn't try to sell me into something more expensive and didn't talk about any of the vehicles features unless I asked about them, which was nice because I don't care about a lot of things that other people might care about, so it was nice that Ben let me lead the conversation about the car. He was very helpful and made the whole process very easy and painless. All the employees I worked with at Honolulu Ford were very nice and provided exceptional customer service. They put me at ease through the entire process and in the end I got an awesome new Ford Focus!