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Latest Idaho Mercury Dealer ReviewsOn 1/5/2014 1:11:58 AM Boobala wrote:
My wife took out '05 Chev Trailblazer 4x4 in for a trade on an used '12 Expedition EL. They came to a deal and then the salesman said the car was stuck in 4 low when they appraised it for value and they could not do the deal. My wife had to call me to come and get her because they broke our car and did not lift a finger to help her. No one looked at the car or tried to help her or say or do anything. Bottom line is we have a pre-approved loan and a trade in, we wanted to buy a car form them, the trade-in was a perfectly functioning car and we left the lot with a broken car and not ever wanting to go back. Its not about the broken car or not making the deal as much as how they acted with us through the whole ordeal. Tom Addis came out to deal with the issue and was condescending and unconcerned.On 7/21/2013 9:00:18 PM FUTomAddis wrote:
This stealership is so bad, that I drive 60 additional miles to even have routine maintenance done on my truck at another ford dealership. The service provided by these people is absolutely horrendous, and their sales team is lacking in any integrity whatsoever. I once had their sales manager tell me my truck was "worthless". Shortly thereafter, I traded it in for $33,000 towards a new truck in Sandpoint. I even suspect this dealership lifted items off of that "worthless" truck while parked in my driveway after I brought it to them to look at. I tell everyone I know to avoid these idiots, and now I'm telling all of you the same. You were warned.