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Latest New Hampshire Mercury Dealer ReviewsOn 9/11/2014 2:47:20 PM lovee777 wrote:
Joe was an amazing help! He was able to help us find a car that was within our price range. He is a super friendly guy. I would highly recommend him and the dealership! No one there was pushy or rude, which is the way of most dealerships. I love my new car! Thank you so much Irwin!On 9/9/2014 7:23:09 AM tstamppad wrote:
My experience with Irwin was the worst experience ever. I would not recommend Irwin to my worst enemy.
I went to purchase a Toyota Tacoma, I knew exactly what I wanted. I asked for cruise control and air conditioning and was told by my salesman that "no problem, they are standard."
I showed my salesman a quote from AARP buying guide and was told, that doesn't apply to the truck I am purchasing, wrong MSRP.
I went to his desk, we talked numbers, he said he would find a truck. Five days later he calls and said he found the truck. We discussed a bed cover, he said he would take care of it. The next day I called twice, left messages, when I came down to pick up my truck two days later, he denied getting my phone calls, and then recanted and then said "oh well."
I had to ask to see my truck, I didn't even get offered to test drive.
I walked out on Josh because he was telling me what my salesman told me was not correct.
It was the worst experience I have ever had with any dealership.
I wouldn't recommend Irwin to my worst enemy.