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Latest New Hampshire Mercury Dealer ReviewsOn 1/16/2015 5:08:55 PM firstname.lastname@example.org wrote:
We all know shopping for a car can be a hustle. I am glad to say people at this dealership had outdid themselves. No pushy, pleasant and really nice to shop with. First dealership that did not want deposit. The whole transaction took less then 24 hours. Before I drove off in my new car my salesperson walk me thru everything and made sure I understand everything. I checked the price with other dealerships (after the fact) and it was the best price available - imagine?
I recommend the dealership to anyone who wants to have a nice shopping experience at best possible price.On 12/30/2014 4:20:21 PM email@example.com wrote:
I have purchased multiple vehicles from Best Ford within the last year and the most recent was a disaster. I traded in my 2014 ford focus ST (with 11k) for a 2011 Mustang GT (44k) under UCC (used certified car) which I learned it had not been looked over as carefully as it should have when the vehicle was brought onto the lot. The vehicle was sold to me "inspected" and i was assured there were no issues with the car. This was not true not even a week in the car and the rear end went which they agreed to fix. The vehicle has an illegal exhaust which does not pass inspection and is now causing problems with the engine. They refused to do anything to the exhaust or the other few issues it has. The car was in their hands for over two weeks and in that time collected overspray from ongoing body work on other vehicles. When i picked the car up when they were finished repairing the rear end my temp plates had run up i was also threatened that if i did not get the car off the property that day i would be charged storage fees. I have been there multiple times since and have spoken with multiple managers every one of them told me I was on my own for repairs ($4200 for a new exhaust $400 for tires). I am completely unsatisfied with the service and the way i was treated. I will never purchase a vehicle from them again