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Latest New Hampshire Mercury Dealer ReviewsOn 9/14/2016 3:39:10 PM firstname.lastname@example.org wrote:
Best Ford is a deceitful dealership. The salesmen are rude as well as the managers. The salesman walked away from us and the manager, Mark was just as rude. They owe me a rebate that I have not received and I have been given the runaround now since July. Tom Sullivan has made contact with me and has given me his promise that he would make things better... this again... not true. I should have stayed with Chevy!On 9/2/2016 4:05:40 PM Scott.email@example.com wrote:
Loaded up my seldom used 2003 Expedition with kayaks and bikes for a last minute trip from my home on Long Island to Maine this August. The truck has 120K miles and still runs great, but is usually just resting in my driveway.
As we entered New Hampshire on I-95, my brakes suddenly went to the floor. Saturday afternoon, 200 miles from home, figured my vacation was shot. Called AAA, they were willing to come out but I knew this was no roadside repair. Asked if there was a nearby shop open and they gave me the numbers for Portsmouth Chevrolet and Portsmouth Ford. Called the Chevy dealer first because it was closer. Told him my whole sob story; on my way up to Maine for vacation, really in a bind, blah blah blah. He wasn't interested. Maybe they could take a look Monday. Well, that wasn't going to work.
Called Portsmouth Ford. Spoke with Greg. Told him my story. "Bring it in", he says, "we'll take a look and see what we can do." They had to fabricate two brake lines and then found another leak and repaired that, too. The mechanic and Greg both stayed past closing to get me on my way later that afternoon.
What phenomenal, professional and friendly service. The icing on the cake was the very reasonable price.
I wish I lived up here because there is no doubt I would purchase my next Ford at Portsmouth. I may anyway. My sincerest thanks to Greg and all the staff at Portsmouth Ford!