New Hampshire Subaru Dealers

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Belknap Subaru
35 Tilton Rd
Tilton, NH 03276
(603) 524-0419
Belknap Subaru Reviews

Ed Reilly Subaru
150 Manchester St
Concord, NH 03301
(603) 225-0200
Ed Reilly Subaru Reviews

Exeter Subaru
37 Portsmouth Ave
Stratham, NH 03885
(603) 778-0300
Exeter Subaru Reviews

Manchester Subaru
764 2nd St
Manchester, NH 03102
(603) 668-2411
Manchester Subaru Reviews

Ocean Subaru
203 Lafayette Rd
North Hampton, NH 03862
(603) 964-9303
Ocean Subaru Reviews

Prime Subaru
193 Lowell Road
Hudson, NH 03051
(603) 888-9999
Prime Subaru Reviews

Profile Subaru
1323 Route 16
Conway, NH 03818
(603) 447-3845
Profile Subaru Reviews

Singer Subaru
77 Plaistow Road
Plaistow, NH 03865
(603) 382-7101
Singer Subaru Reviews

Subaru of Claremont
152 Charlestown Rd
Claremont, NH 03743
(603) 542-9966
Subaru of Claremont Reviews

Subaru of Keene
11 Production Ave
Keene, NH 03431
(888) 466-1070
Subaru of Keene Reviews

Subaru of Milford
544 Nashua St
Milford, NH 03055
(603) 673-0510
Subaru of Milford Reviews

Tri-City Subaru
195 Route 108
Somersworth, NH 03878
(603) 742-3647
Tri-City Subaru Reviews

Latest New Hampshire Subaru Dealer Reviews

Prime Subaru - Hudson, NH

On 9/17/2014 10:18:02 AM AWLB wrote:
To submit this review, the website required me to say whether or not I recommend this dealership. I think this question is irrelevant, as every purchase depends on the circumstance of the buyer. I certainly recommend looking into what this dealership offers, but prospective buyers should bear in mind serious caveats.

I recently bought a certified pre-owned 2010 Subaru Forester from Prime Subaru. I’ll focus on a handful of key points:

QUALITY: The quality of the vehicle was fairly high. I took it to my mechanic, and he said it checked out well given the mileage (60,000). Nonetheless, the mechanic highlighted two issues: the rear rotors had been ground, but needed to be replaced; and the transmission fluid needed to be flushed. More on these two issues below.

SERVICE/REPAIRS: I asked my salesman if Prime Subaru would replace the rear rotors and flush the transmission fluid per my mechanic’s recommendation, and he said that they would. Moreover, the next day my salesman said that they had done so. Yet, when I asked for written confirmation of the service after I signed the paperwork to purchase the vehicle, the finance manager told me that this service “had not been promised” and thus had not been performed. Such reneging was by far the lowest part of my experience with Prime Subaru.

PRICE: The price advertised online was about $2,000 lower than the sticker price, as seems to be industry norm. The salesman and general manager both told me the price advertised online was fixed and, thus, final. Given the quality of the vehicle, I figured the price was fair enough. BUT, in completing the final paperwork, the finance manager added a “vehicle registration fee” of $349. He told me this is standard for all their sales. I’ve subsequently learned that this “fee” is a common way for dealerships to make more money; waiting until the last step in the sale certainly makes sense for them, as I – and buyers in general – just want to get out the door at that point. I paid this fee, but it left a less than savory taste in my mouth.

FINANCING: On the upside, the finance manager got me a very good financing package: 1.74% APR at a local credit union. On the downside, he overstated the monthly price by $10, which I realized only after I ran the numbers at home. I fear that I would’ve been stuck at the higher price if I hadn’t done this due diligence. Also on the downside, when the finance manager offered me an extended warrantee, he discussed only that it was $10 more a month (in reality $20 more), omitting entirely the higher cumulative price. Granted, such an omission isn’t uncommon in sales, but it (further) undermined my trust in the transaction. Moreover, this finance manager said I had to decide on the extended warrantee immediately; I learned later that I could’ve waited at least until the end of the day on which I had purchased the vehicle – and likely longer. Initially, I signed up for an extended basic warrantee, but I canceled it the next day after recognizing it wasn’t worthwhile.

OVERALL: On the upside, I can report that I’m pleased with the vehicle quality and the financing package that the dealership secured. On the downside, this dealership reneged on its verbal promise to perform a pair of repairs, added a substantial fee to what they said was already the “final” price, overstated my monthly payment, omitted the full magnitude of the cost of an extended warrantee, and pushed me to decide on this warrantee immediately when in reality I had far more time to decide. By the end of the transaction, I was asking for confirmation in writing of all verbal assurances because my trust in the process had pretty much evaporated. Perhaps that’s common of all such purchases, but I certainly hope not. In closing, prospective buyers should know they can get a good quality car and a good financing package through Prime Subaru, but they should also take all appropriate measures to cover their bases.

Exeter Subaru - Stratham, NH

On 9/16/2014 12:48:59 PM Joanne Finnegan wrote:
I had a very positive experience at Exeter Subaru. I highly recommend John Webster as a very knowledgeable salesman. He gave me a very thorough test drive and excellent information about the features on the Subaru Forester remodel in 2014. I had driven many vehicles at many different dealerships before I test drove the 2014 Forester with John, and his test drive was the best I've ever had. This test drive convinced me to buy either a 2014 or 2015 Forester instead of the earlier models I had been considering. However, they no longer had the red or blue 2014 Forester in stock, and I was not willing to accept the dark gray with higher mileage, even though the price was great. As for pricing, I searched daily for several weeks, with incoming alerts on both 2014 and 2015 Subaru Foresters. My range included a radius within 500 miles of Burlington, VT. Exeter Subaru Foresters always came in at the top in the lowest price filter. An online chat with Brianna after my test drive, indicated that they were also very willing to work with me on the price of a vehicle if they had one in stock that met my specifications, including adjusting the price on a new one to try to come close to my budget. Unfortunately, Exeter did not have a Forester with the features I needed, in a color I wanted, and I found one at a different dealership. I know I paid more for the one I finally bought, but we had already sold my old car, so did not have time to wait for Exeter to get the “right” vehicle for me.