Arkansas Toyota Dealers

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Caldwell Toyota
1355 Exchange Avenue
Conway, AR 72032
(877) 464-5491
Caldwell Toyota Reviews

Carlock Toyota
305 N Service Rd
Blytheville, AR 72315
(888) 518-7573
Carlock Toyota Reviews

Central Toyota
3305 Stadium Blvd
Jonesboro, AR 72404
(870) 268-5418
Central Toyota Reviews

Gregg Orr Toyota
4709 Central Ave
Hot Springs, AR 71913
(501) 520-0000
Gregg Orr Toyota Reviews

J. Pauley Toyota
6200 S 36th St
Fort Smith, AR 72908
(888) 807-0037
J. Pauley Toyota Reviews

Landers Toyota
10825 Colonel Glenn
Little Rock, AR 72204
(888) 364-4029
Landers Toyota Reviews

Magness Toyota
1407 Hwy 65 N
Harrison, AR 72601
(888) 811-4213
Magness Toyota Reviews

North Point Toyota
4336 Landers Rd
North Little Rock, AR 72117
(501) 396-6726
North Point Toyota Reviews

ORR Toyota Searcy
301 S Poplar St
Searcy, AR 72143
(501) 281-4620
ORR Toyota Searcy Reviews

Phil Wright Chevrolet Cadillac Toyota
3300 E Main St
Russellville, AR 72802
(479) 968-1555
Phil Wright Chevrolet Cadillac Toyota Reviews

Ross Ford Toyota
1903 N Falls Blvd
Wynne, AR 72396
(870) 238-7770
Ross Ford Toyota Reviews

Ryburn Toyota
156 Hwy 425 S
Monticello, AR 71655
(888) 739-5353
Ryburn Toyota Reviews

Steve Landers Toyota Northwest
411 South Metro Parkway
Rogers, AR 72758
(866) 951-3834
Steve Landers Toyota Northwest Reviews

Teague Chevrolet Toyota
1830 W Hillsboro St
El Dorado, AR 71730
(888) 662-3937
Teague Chevrolet Toyota Reviews

Toyota of Fayetteville
1352 W Showroom Dr
Fayetteville, AR 72704
(888) 693-4615
Toyota of Fayetteville Reviews

Trotter Toyota
3010 Auto Dr
Pine Bluff, AR 71601
(888) 852-1815
Trotter Toyota Reviews

West Hornor Toyota
316 Perry St
Helena, AR 72342
(870) 338-3461
West Hornor Toyota Reviews

Latest Arkansas Toyota Dealer Reviews

Steve Landers Toyota Northwest - Rogers, AR

On 12/7/2016 8:53:30 PM Andyeggemeyer wrote:
My service experience started over a month ago with a simple oil change and tune up. I have recently moved into the area, so I had never been to Landers before and will never return. First mishap was despite me making an appointment for the oil change and spark plugs on my 07 Rav 4 no one had ordered the spark plugs. A quoted 2-3 hour job turned into a all day affair. I was slightly turned off when I first pulled in that the car hop guy's first question to me was "Are you ready to trade her in for a new one?" The service rep did not come out to speak with me about the error that had been made in ordering the spark plugs until I had waited over 4 hours. Then he blamed a out of state call center that made my appointment. During the inspection they found that I had a rear seal leaking where the back axle and differential meet. They did not bother telling me this until I was checking out. A couple weeks later I decide to schedule another appointment and get that leak taken care of thinking, ok, they goofed up once, this time will be better. WRONG! I show up for my appointment a week after making it and find out that they do not have the seal in stock! A new service rep, George, offers me a rental free of charge which I take. A newer car, but definitely not equivalent to my SUV. He states they will have the seal in, in the next day or so. Three days pass and I go in and turn in the rental to find out that they still do not have the seal and my car has just been sitting in the lot untouched since I dropped it off. I demand my car back in its present condition. They oblige my demand and assure me that they will have the seal in early the next week and will call me as soon as it arrives. They also promise a sizable discount on the repair. Four more days go by without a word so I call in and after being transferred to a couple different people I get transferred somehow to the parts department, so I ask the parts guy if they have the seal and everything else needed to do the repair. After checking, he states that he has everything needed for the job. At this point I'm a bit ticked so I ask to speak with the service Manager, Andy. Andy listens to my story then offers me a new rental and to get me in today. The second rental was nicer than the first and was a nice gesture. I was not charged for either rental. However, there was no discount given to the bill. When I dropped off my Rav this time I dealt with service rep. Jason. Jason was nice. He left me at one point to let Andy know that I was there. Andy never appeared, so I guess he was too busy to come out and apologize for his businesses malfunctions in person and prefers non-personal phone apologies. Upon examination of the bill I see that the service tec found another issue with the car ( a noisy wheel bearing) and that was not reviewed with me before I left. It was as if they could not get me out of there fast enough. Sorry I'm not filthy rich, like most people that reside in and around Rogers and I drive a car that's 9 years old with just over 173,000 miles on it, but I know that Toyota stands behind their products for a lot longer and more miles than this. I have never seen a poorer run Toyota dealership. I feel very discriminated against at this point because I drive an older vehicle and perhaps because I wear Wal-Mart clothes rather than the latest fashions found at the mall just up the road. I will never recommend this dealership nor will I ever return.

ORR Toyota Searcy - Searcy, AR

On 12/1/2016 5:58:42 PM wrote:
Experienced a very rude service manager named Judd Kersey. I have been a customer since 2006, but not anymore. I have not had a problem until this last incident, but when you call a customer a liar, that is when I move my business else where.