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CF Schwartz Motor|
1536 N Dupont Hwy
Dover, DE 19903
CF Schwartz Motor Reviews
Hertrich Toyota Scion|
1367 Bay Rd
Milford, DE 19963
Hertrich Toyota Scion Reviews
Newark Toyota World
230 E Cleveland Ave
Newark, DE 19711
Newark Toyota World Reviews
168 N Dupont Hwy
New Castle, DE 19720
Price Toyota Reviews
Latest Delaware Toyota Dealer ReviewsOn 10/22/2014 7:03:48 PM sjweiner03 wrote:
I'm new to the area and my 2010 RAV4 has been experiencing unusual noises coming from its undercarriage. I brought my car to Price for diagnosis and repairs because I had good experiences with dealership repairs at my former home, and I wanted to be assured authentic Toyota parts would be used. After they processed my car they told me about their $111 diagnostic fee. I decided to suck it up and pay it, but I wasn't happy about paying them to diagnose my vehicle when they were supposed to do that anyway. They thought they identified the source of the noise and replaced my rear struts. They recommended I pay for "authentic" Toyota parts. It turned out the "authentic" parts were on backorder and it took them and 3 extra days to complete the repair. In the interim, I called to check on the parts and was left on hold for so long I just hung up, frustrated.
Following the repair, my car's noise persisted. I sought out a friend to look at the car and he determined the "authentic" parts were actually Monroe brand struts - NOT authentic Toyota parts. Authentic parts would have cost more. Price Toyota saved me money but they did not deliver what they promised. It's important to me to be able to trust that the people working on my car will do what they say. Because of that, I will not be going back and will not recommend vehicle servicing at Price to my friends.On 9/26/2014 11:57:10 AM bernie.lederer wrote:
Let me start by saying Jay Brown is the man if you do buy a car from Price. My ratings have nothing to do with him. If he would go to another dealer... I would follow him. I think change is always inevitable, however, you hope for the better not the worst. My wife and I have purchased 8 vehicles from Price since 2000. Jay has actually sold me most, and Stoney who is no longer there has always been a champion to us. This last car we purchased however will be our last from Price. Where we used to go and feel like we mattered, especially with the number of cars we've purchased from them, and the business we sent to them (even our own family members)... I now walk away with that typical sleezy car dealer mentality I have been able to avoid for 14 years. I will not go into layered detail, but I will state that our family, and those we talk to about car purchasing, Price will never be an option again. We are done.
To Jay, Good Luck, to Stoney hope you are doing well... To Hahn and the rest of the management and new owners of Price... we will not bother you again with a purchase from your dealership.