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Please select a Colorado Volkswagen Dealer
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Al Serra Volkswagen|
1580 Auto Mall Loop
Colorado Springs, CO 80920
Al Serra Volkswagen Reviews
Bob Penkhus Volvo Mazda Volkswagen|
1101 Motor City Dr
Colorado Springs, CO 80905
Bob Penkhus Volvo Mazda Volkswagen Reviews
Ed Carroll Motor Co
3003 South College Avenue
Fort Collins, CO 80525
Ed Carroll Motor Co Reviews
2605 35th Ave
Greeley, CO 80631
Ehrlich Volkswagen Reviews
Elk Mountain Motors|
100 Riverine Road
Glenwood Springs, CO 81601
Elk Mountain Motors Reviews
1260 S Colorado Blvd
Denver, CO 80246
Emich Volkswagen Reviews
2470 49th St
Boulder, CO 80301
Gebhardt Volkswagen Reviews
Larry H. Miller Volkswagen Lakewood|
8303 West Colfax Avenue
Lakewood, CO 80214
Larry H. Miller Volkswagen Lakewood Reviews
Lithia Volkswagen of Thornton
1900 W 104th Ave
Thornton, CO 80233
Lithia Volkswagen of Thornton Reviews
6000 S Broadway
Littleton, CO 80121
McDonald Volkswagen Reviews
North Valley Volkswagen|
1900 West 104th Avenue
Denver, CO 80234
North Valley Volkswagen Reviews
700 S Havana St
Aurora, CO 80012
Tynan's Volkswagen Reviews
Latest Colorado Volkswagen Dealer ReviewsOn 8/26/2014 11:13:29 AM kid6281 wrote:
A complete 180 from the experience we had at our closest VW dealer! I couldn't handle the vultures nearby, but my husband actually came home with a smile on his face after his experience at Larry Miller. We got a wonderful vehicle at a good price and I'd only be happier if the dealership were closer for services and washes. And if I could get a recharge on the new car smell...!On 8/25/2014 2:31:28 PM heatherthewit wrote:
I purchased a pre-owned Isuzu VehiCROSS from McCloskey Imports in CO Springs on June 17, 2014 & a week later drove it back complaining of a gas smell under the hood. I left the vehicle with McCloskey for 3 days before they called & said the vehicle was ready for pick up. No explanation, no documentation of what was found when I picked up the keys on Saturday afternoon. I called the following Monday to speak with my salesman, Ryan Hawthorn, who told me that he would get back with me after speaking with his Service Team in regards to what was going on with the vehicle. As I live in Denver & drove all the way back to CO Springs, an hour drive each way, I expected that the problem would be fixed after 3 days in the service bay. No call back from Ryan, so I called him back, typical of my dealings with him. I was told that what I was smelling was not gas, but engine cleaner. I was told by Ryan at McCloskey to "just keep driving it" & the smell will "burn off".
The following week I took my VehiCROSS to have the engine professionally steam cleaned. No change. Gas smell still present.
The week after that I had the air filter changed. Still no difference & after multiple attempts to contact both my salesman, Ryan, & the GM, Mike Phillips, at McCloskey I'd finally had enough. My husband, who is currently on deployment with the Army in Afghanistan, even called multiple times only to be told that everyone was in a sales meeting & there was no one to take his call! FOR THE LOVE OF GOD, HE WAS CALLING FROM AFGHANISTAN! One would think that if he took the time to make the call, from halfway across the world, that SOMEONE would take him seriously. Multiple emails were also sent from Afghanistan with no reply.
At this point I'm ANGRY & EXTREMELY CONCERNED. I'm no a grease monkey, but I know gas when I smell it. Engine cleaner, my ass! I took the vehicle to a friend who works as a Service Adviser at Stevenson Toyota & he took one whiff under the hood & told me that what we were smelling was gasoline. HE FOUND A LEAK IN LESS THAN 5 MINUTES WITH THE FLASHLIGHT ON HIS CELL PHONE & advised I get it in for service immediately. He referred me to Tynan's VW.
I called that afternoon & spoke with Betsy Nobles & she arranged for me to bring the vehicle in right away. She was very friendly, knowledgeable & was great about keeping in communication with me during the entire process. She even called to let me know about additional quirks the technician found during the fix. Impressive! What was more impressive was that total invoice was far less than what she had quoted originally!
Turns out my VehiCROSS had a leaking fuel pressure regulator that was, in fact, leaking gas into the engine. If left untreated this would cause the engine to catch fire! And McCloskey Imports couldn't find anything wrong?!?!? REALLY?! It was COMPLETELY clear they didn't even LOOK under the hood, much less turn the vehicle on, when I took it back to them! I'm absolutely FLOORED that the dealership that this Army wife spent her hard earned dollars with sold her a vehicle that had the potential to put her life at risk! The fact that they wouldn't even admit to the problem makes it clear that a sale is worth more than the actual customer at McCloskey Imports. A disgusting & disturbing practice! Shame on you, McCloskey Imports!
I am so grateful for Betsy Nobles & her competent Service Team at Tynan's VW. Thank You! Thank You! Thank You! It was a complete pleasure doing business with you! My VehiCROSS is running like a dream! No more gas smell! You have renewed my faith. I look forward to my next visit!