Colorado Volkswagen Dealers

Select a Dealer To Read Reviews

Dealer Directory >> Colorado Car Dealers >> Volkswagen Dealers >> Select a Colorado Volkswagen Dealer

Please select a Colorado Volkswagen Dealer from the list below.

Al Serra Volkswagen
1580 Auto Mall Loop
Colorado Springs, CO 80920
(719) 867-1000
Al Serra Volkswagen Reviews

Bob Penkhus Volvo Mazda Volkswagen
1101 Motor City Dr
Colorado Springs, CO 80905
(866) 495-0597
Bob Penkhus Volvo Mazda Volkswagen Reviews

Ed Carroll Motor Co
3003 South College Avenue
Fort Collins, CO 80525
(970) 226-3000
Ed Carroll Motor Co Reviews

Ehrlich Volkswagen
2605 35th Ave
Greeley, CO 80631
(970) 330-5430
Ehrlich Volkswagen Reviews

Elk Mountain Motors
100 Riverine Road
Glenwood Springs, CO 81601
(970) 945-5200
Elk Mountain Motors Reviews

Emich Volkswagen
1260 S Colorado Blvd
Denver, CO 80246
(888) 542-7809
Emich Volkswagen Reviews

Gebhardt Volkswagen of Boulder
2470 49th St
Boulder, CO 80301
(866) 792-6329
Gebhardt Volkswagen of Boulder Reviews

Larry H. Miller Volkswagen Lakewood
8303 West Colfax Avenue
Lakewood, CO 80214
(866) 696-3128
Larry H. Miller Volkswagen Lakewood Reviews

Lithia Volkswagen of Thornton
1900 W 104th Ave
Thornton, CO 80233
(866) 956-8207
Lithia Volkswagen of Thornton Reviews

McDonald Volkswagen
6000 S Broadway
Littleton, CO 80121
(303) 376-4734
McDonald Volkswagen Reviews

North Valley Volkswagen
1900 West 104th Avenue
Denver, CO 80234
(303) 438-5200
North Valley Volkswagen Reviews

Tynan's Volkswagen
700 S Havana St
Aurora, CO 80012
(303) 343-8180
Tynan's Volkswagen Reviews

Latest Colorado Volkswagen Dealer Reviews

McDonald Volkswagen - Littleton, CO

On 4/16/2014 12:17:35 PM ShannonTasei wrote:
Let me start by saying when I first bought my 2012 Passat back in November I probably would have rated this dealership 3/5 stars. I have a family member who works at Ralph Schomp, so I have bought nothing but Hondas/Minis up to this point and experienced stellar customer support at Schomp's. So perhaps I'm spoiled. I've now experienced the infamous car-sleaze-dealership. Firstly, I was shocked at how quickly we were dropped from one salesman (who was our best friend, until discovering my budget wouldn't allow for a new car) to another. We worked with Scott Goodman. I have no major complaints with him; not overly impressed with his confidence or knowledge. But I was pretty impartial; he was nice enough. May I add that my used car did NOT come with floor mats? Apparently this is a standard practice. Seems ludicrous to me. We were told all certified used cars come with two keys; Scott told us they "could not find" the second key to my car. Um.. ok. Seemed highly unprofessional to me, but they assured me we'd get a second. So, I called about the key about 3 weeks after I bought the car, played phone tag, was told by Jason Sharp(e) that I'd have to make an appointment to come in with the car and key, as I understood - to get a new one made. Well, we live in Castle Rock, we had just bought a new house, I had just started a new job... basically life happened and I never got around to making an appointment. Not a huge deal in my mind, I figured when it was due for its first oil change I'd have them scan it or whatever they had to do, and get another one ordered. I did not think there was a sense of urgency to get this done. So I scheduled an appointment, spoke to a service dept. guy who said we should be able to get the key. I work full time in CO Springs, so my husband took my car in and explained the "key situation". He was put through the ringer by various people who finally got him into contact with Jason, the Used Car Sales Manager, I believe. Jason preceded to argue with my husband, telling him they called me, told me they had the key... 5 months ago and that we were basically SOL because they "only hold onto parts for 45 days." Now. I realize this was MY mistake for waiting, however, I did not know there was a deadline, nor was it communicated to me that there was a physical key I had to pick up. I simply thought I had to make an appointment and bring in my key. Long story short, miscommunications happen. It's very possible I missed a voicemail, I'm human, and very busy. But the extent that Jason continued to argue with my husband about the situation was appalling. Over a KEY. Last time I checked, even if you disagree with a customer, you don't argue with them, repeating over and over again "it was over 5 months ago..." "Castle Rock is only 20 minutes away"... when my husband simply tried to explain why we hadn't followed up with the dealership. My husband ended up walking out of the dealership, after Jason refused to offer any solution. I called Jason myself and let me say; I am a patient, intelligent person -- I have never had anyone treat me in such a condescending manner or behave in such an argumentative way. To a CUSTOMER. Over a KEY. I was fed lines over and over again about how detailed their call logs are, how we signed a document upon purchase stating that parts ordered are only kept for 45 days (and that apparently my key was probably sent back to Germany). This man was INFURIATING to speak to. He raised his voice, speaking over me, not letting me communicate my frustrations. He was incredibly rude and again, I cannot stress how argumentative he was. He accused my husband of demanding a key, offered no solution whatsoever other than being belligerent and belittling to us both. For me this boiled down to a larger matter; I don't care who was wrong or right about an insignificant key. I was simply appalled at the way this man treated us and spoke to us. I would think trying to make the situation right and keep a customer would trump arguing and proving a point to a customer, but that's not the way this dealership operates. If you're expecting respect or common customer courtesy, look elsewhere.

Al Serra Volkswagen - Colorado Springs, CO

On 4/15/2014 1:30:45 PM MikaelaKimbrough wrote:
I had a great experience with this dealership. I have been trying to trade my vehicle of a nissan for over a year and no one would help me. I decided to try one more time. I went to Al serra Volkswagon. I told him my story and the history I had with woodmen nissan. They were more than welcome to help me. The ended up trading in my vehicle and getting me what i exactly needed. They took time to help me. It wasnt just we cant help you goodbye. They got my payments down to budget, into ag great car, better gas milage, warrentys, and insurance. It was great. I love my new Jetta TDI Turbo. It is a great car and the extra things in comes with is always a plus. I have already recommened my neighbor to them and i would for anyone else you is looking for either a new or used vehicle. All I say to this dealership is Thank you and I love my new car!!!