Select a Dealer To Read Reviews
Dealer Directory >> Pennsylvania Car Dealers >> smart Dealers
>> Select a Pennsylvania smart Dealer
Please select a Pennsylvania smart Dealer
from the list below.
214 West Lancaster Avenue
Devon, PA 19333
EuroMotorcars Devon Reviews
smart Center Devon|
214 Lancaster Avenue
Devon, PA 19333
smart Center Devon Reviews
smart Center Pittsburgh
4709 Baum Boulevard
Pittsburgh, PA 15213
smart Center Pittsburgh Reviews
Latest Pennsylvania smart Dealer ReviewsOn 1/30/2014 11:00:36 PM jgpotts wrote:
Took car in for warranty alignment. 2014 model, 350+ miles. Day 1: Sorry, we were overwhelmed and couldn't get to your car. Day 2: Sorry, it's a warranty alignment and the guy who does that doesn't come in today; he will get to it first thing tomorrow morning; Day 3: I hope I get my car back today.
During this saga, inadequate feedback from the dealer. I wish they could have been more communicative so that I could plan accordingly. In any event, it's extremely inconvenient to be without my vehicle for three days, when I initially thought I could drop it off in the morning and pick it up the same evening. The dealer did not offer a loaner.
I'm not changing the facts I described above, because that's what happened. However, the dealership tried to make things right and deserve kudos for that.
On Day 3, the service director called me with a very sincere apology. He said he was appalled that this had happened and wanted to do anything and everything he could to rectify the situation. He arranged to wash the car and deliver it back to my home, and to detail it after the snow had cleared out of the area and the weather warmed up. I felt that this was a heartfelt apology from a professional who is very proud of his work, and I accepted it unconditionally.
As a result of this development, I changed "Would you recommend this service center" to Yes from my previous No, and changed Customer Service from Very Bad to Great..On 1/5/2014 8:56:08 PM JerryRineer2008C wrote:
My scheduled service appointment, for my annual state inspection, was on 12/30/13; as I made arrangements to have my car picked up at home with a loaner for my use. The pick up was on time. Since I did not hear from the dealer at 3:30pm, I called and spoke to Ed Torr who told me that he was just about to call me stating my car has an oil leak and will need an extensive repair which would cost about $1,600. I said I haven't noticed any oil leaks and he said " you wouldn't notice the leaks since it is interior and the sealing case needs to be replaced. Last year, a similar instance happened, that is they told me that I needed 4 new tires, which I agreed to. My reasons for giving the ratings above are 1) the are not honest and upfront with their evaluation, 2) they do not communicate with the customer, on a timely basis, so you can make a more informed decision, 3) beacuse my car was already in their possession, I felt helpless for the fear that they could damage my car, 4) they did not provide me with optioins or a payment plan.
Of note, my car is a 2008 C class with 38,090 miles in great condition, it is garage kept at home and at work, the car is driven for 15 miles roundtrip per day. My warranty expired 3/17/2012. So, in other words, they took me for a ride, yet again. But I will not be going back to Euro Motorcard in Devon loaccted at 214 W. Lancaster Ave, Devon.