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EuroMotorcars Devon
214 West Lancaster Avenue
Devon, PA 19333
(866) 673-8955
EuroMotorcars Devon Reviews

smart Center Devon
214 Lancaster Avenue
Devon, PA 19333
(610) 848-7627
smart Center Devon Reviews

smart Center Pittsburgh
4709 Baum Boulevard
Pittsburgh, PA 15213
(412) 688-7000
smart Center Pittsburgh Reviews

Latest Pennsylvania smart Dealer Reviews

EuroMotorcars Devon - Devon, PA

On 5/12/2017 6:13:05 PM wrote:

I wanted to thank you again for taking care of me and getting me into my new GLS. I am super excited and love the new car. Your attention to detail and awesome customer service made the process painless and enjoyable. The main point that keeps us coming back to purchase vehicles is your outstanding professionalism. Thank you again for always ensuring that we leave happy MB owners.

EuroMotorcars Devon - Devon, PA

On 1/12/2017 9:39:17 AM wrote:
I purchased the new model of 2016 GLC300. The Car will make a loud brake noise whenever is backing or on the hill. Though we complained several times and even have my car checked by Euromotor, they insist there is nothing wrong with my car. After continuous worsening of the issue, and a year or so later, they finally admit there is some design flaw with the new brake that make noise. But they can do nothing for me. I finally contacted Mercedez corporate office, which offer to change a set of brakes. The dealership then call me to set up an appointment. However, when my wife dropped off the car, the custom care person has no clue why we were there and told us it can't be done, and never done before, etc. It takes quite a bit effort to get that resolved. Though the repair helped initially, the car is making loud noise when hit the brake. And there is no solution! I also has some issue with the mobile app. The dealership gave all kinds of different explanations and made us make completely wasted trip.

Though the service person and manager are polite. They offer no help to solve your car problem. And communication between service manager and service rep is horrible. It is constant that service person has no clue what has been discussed/agreed with the service manager.

I wont buy from them again! You should consider carefully before buying. Once purchase is made, they don't care any more