The quality of Mercedes-Benz has undoubtedly dropped over the years, a fact the carmaker has admitted to, and only recently has it been brought back to a level one would expect from a car wearing the Three Pointed Star. With Chrysler now cut loose, the emphasis on improving quality levels is of top priority at Mercedes says its sales and marketing Chief Dr Klaus Maier.
Many have suggested that a loss of focus and parts sharing with Chrysler following its acquisition back in the mid-1990s were the reasons behind the drop but, according to Maier, it was Mercedes’ own mistakes and quality assurance problems that lead to its decline.
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