Interviewing for a human-resources job, Gritton went through the entire interview without one word ever being mentioned.
Union.
Today, Gritton is vice president of human resources at Toyota's North American manufacturing and research offices in Erlanger, and he hears the word "union" a lot more often.
About 60 miles south in Georgetown, Ky., at Toyota's biggest North American assembly plant, the United Auto Workers has been trying to organize workers into a union for years. It's still trying, holding public forums where workers have complained about injuries and other mistreatment. In press releases, the UAW says Toyota "fails at health and safety, relies heavily on low-paid temporary workers and has a plan to reduce wages and benefits."
In Erlanger, the company is responding with a "get-the-facts-straight campaign," Gritton says.
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