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Acura of Fayetteville
1418 W Showroom Dr
Fayetteville, AR 72704
(888) 306-6242
Acura of Fayetteville Reviews

Acura of Little Rock
13701 David O'Dodd Road
Little Rock, AR 72210
(888) 711-0651
Acura of Little Rock Reviews

Latest Arkansas Acura Dealer Reviews

Acura of Little Rock - Little Rock, AR

On 7/17/2015 6:29:49 AM wrote:
Worst service dept ever. After 5 Acura in TX and TN, the little rock service worst of ANY dealer. Rude, didn't have part even when I told them what was needed. No loaner. Never called me back to follow up. Had to fix in Dallas. Svc mgr not with the times. I'm moving to Lexus.

Acura of Little Rock - Little Rock, AR

On 3/26/2015 7:39:06 PM wrote:
I had made an appointment online to service my 2012 Odyssey, called service department and spoke with Darek to confirm my service appointment with loaner car availability on the day of the appointment, there was no loaner car available on the day it would best fits my schedule, he confirmed that there will be plenty loaner cars available on Thursday so I told him let's switch my appointment to Thursday and I was completely ok with appointment on Thursday even though it didn't fit my schedule. So on Thursday on my lunch break I go in to the service desk and I was told that there was no loaner cars available that day, I told the lady its been confirmed week ago for this service appointment thru Darek, I takes me 25 minutes with traffic to get to this dealership one way. She was not willing to do anything, someone needs to coach Darek not to make promises or confirm anything. If he doesn't know what he's doing he needs to find another profession. Service department manager Joe doesn't care either, I called him numerous times to talk about the issue, but he doesn't want to get on the phone and discuss the issue