Louisiana BMW Dealers

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Brian Harris BMW
12336 Airline Hwy
Baton Rouge, LA 70814
(225) 754-1200
Brian Harris BMW Reviews

Hixson Autoplex
1201 Louisville Ave
Monroe, LA 71201
(318) 388-3300
Hixson Autoplex Reviews

Hixson Ford Of Monroe
6300 Frontage Rd
Monroe, LA 71202
(318) 812-1396
Hixson Ford Of Monroe Reviews

Moss Motors BMW
1401 Surrey Street
Lafayette, LA 70501
(888) 415-4674
Moss Motors BMW Reviews

Orr BMW of Shreveport
1400 East 70th St
Shreveport, LA 71105
(888) 319-7661
Orr BMW of Shreveport Reviews

Peake BMW
2630 Veterans Memorial Blvd
Kenner, LA 70062
(504) 469-6165
Peake BMW Reviews

Walker BMW
1616 MacArthur Drive
Alexandria, LA 71303
(318) 445-4707
Walker BMW Reviews

Walker Mercedes/BMW
6655 Coliseum Blvd
Alexandria, LA 71303
(318) 445-6681
Walker Mercedes/BMW Reviews

Latest Louisiana BMW Dealer Reviews

Moss Motors BMW - Lafayette, LA

On 4/9/2017 7:54:59 PM blackirish.ftw@gmail.com wrote:
If the award was for most incompetent and deceitful dealer of 2017 then yes. Every potential and existing customer should be aware that this is by a wide margin the shadiest franchise dealership I've ever encountered (and I'm no spring chicken). They did $600 in "repair work" for me that repaired nothing and nearly left me stranded on the side of the road after coolant leaked out of the radiator hose they supposedly replaced. Cant say if this is attributable to general incompetence or fraudulent business practices, but I CAN say that when confronted with their mistake they refused to take accountability or reimburse me for the $100 invoice from my trusted indie repair shop to actually fix the leak. Instead they gave me meaningless assurances that they would look into it and never contacted me again. I have posted a more detailed explanation of the whole fiasco on their google and yelp reviews for the benefit of all. Also of note is that, of the 5 star reviews they received, only a couple were accompanied by any actual review content, and one was left by Joshua Begnaud who coincidentally has the same name as the Service Dept manager. Hmmm...

Not saying that everyone at this dealership is dishonest, but clearly the management is unwilling to take any accountability for what goes on in their departments. And to not compensate me for the $100 invoice that i submitted to them to actually repair what they had supposedly done, speaks volumes about how they will react when someone else has their BMW repair botched to the tune of way more than $100. Fortunately, I live in Houston and have a multitude of choices when it comes to dealerships and indie shops, and I'll never have to deal with these clowns again. But, if you live in the Lafayette area and want to purchase or service a BMW from someone who cares and stands behind their work, drive a little further to another dealership and give this Titanic Shipwreck a wide birth.

Moss Motors BMW - Lafayette, LA

On 4/4/2017 10:37:45 AM jakefrugejr@gmail.com wrote:
My wife and I had a wonderful experience! We knew exactly what vehicle we were looking to purchase and the entire process was very smooth, convenient and FUN! We made new friends during our purchase!!! We definitely recommend Mark @Moss Certified Pre-Owned to everyone!