Idaho Chevrolet Dealers

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Cole Chevrolet
1325 Yellowstone Ave.
Pocatello, ID 83201
(208) 237-2438
Cole Chevrolet Reviews

Con Paulos Chevrolet-Pontiac
430 Blue Lakes Blvd N
Twin Falls, ID 83301
(208) 734-6565
Con Paulos Chevrolet-Pontiac Reviews

Dave Smith Motors
210 Division Street North
Kellogg, ID 83837
(800) 635-8000
Dave Smith Motors Reviews

Edmark Chevrolet
15700 Idaho Center Blvd
Nampa, ID 83687
(208) 466-6000
Edmark Chevrolet Reviews

Edmarl Superstore
Can-Ada Road
Nampa, ID 83647
(208) 466-6000
Edmarl Superstore Reviews

Hanigan Chevrolet Buick GMC
915 S Main Street
Payette , ID 83661
(208) 642-3348
Hanigan Chevrolet Buick GMC Reviews

Kendall Chevrolet of Lewiston
2301 3rd Ave N
Lewiston, ID 83501
(208) 413-6393
Kendall Chevrolet of Lewiston Reviews

Kendall Chrysler Dodge Jeep
1824 Main Street
Lewiston, ID 83501
(208) 743-9493
Kendall Chrysler Dodge Jeep Reviews

Knudtsen Chevrolet
1900 East Polston Avenue
Post Falls, ID 83854
(208) 664-8107
Knudtsen Chevrolet Reviews

Monte-Wight Chevrolet
409 Farnsworth Way
Rigby, ID 83442
(208) 745-6634
Monte-Wight Chevrolet Reviews

Nelson Chevrolet
936 W Pullman Rd
Moscow, ID 83843
(208) 882-4571
Nelson Chevrolet Reviews

Performance Chevrolet Buick GMC
1088 Airbase Road
Mountain Home , ID 83647
(888) 560-9456
Performance Chevrolet Buick GMC Reviews

Peterson Chevrolet Buick and Cadillac
9501 West Fairview Avenue
Boise, ID 83704
(208) 323-5000
Peterson Chevrolet Buick and Cadillac Reviews

Roundtree Chevrolet Isuzu
9501 Fairview
Boise, ID 83701
(208) 323-5000
Roundtree Chevrolet Isuzu Reviews

Salmon River Quality Motors
1065 South Challis St.
Salmon, ID 83467
(800) 432-7582
Salmon River Quality Motors Reviews

Smith Chevrolet Co
1255 N Holmes Ave
Idaho Falls, ID 83401
(208) 522-9800
Smith Chevrolet Co Reviews

Wood River Motors
711 North Main Street
Hailey , ID 83333
(208) 578-4773
Wood River Motors Reviews


Latest Idaho Chevrolet Dealer Reviews

Peterson Chevrolet Buick and Cadillac - Boise, ID

On 5/20/2013 5:59:47 PM Aaron2323 wrote:
Nick perner and Chris Sanford were both awesome to work with. They both answered all of my questions very well and seamed very happy to help us out with our purchase. Thank you

Peterson Chevrolet Buick and Cadillac - Boise, ID

On 5/17/2013 12:11:49 AM rnielsen2500hd wrote:
My rating is based on the lack of taking care of your customer.

Brake and ABS warning lights on my 2002 Chevy HD2500 were coming on intermittently. I brought my truck to Peterson for service. I was told the problem could be a simple fix, or an expensive one. Next day I got a call from the service department telling me the truck is done and everything is good. I pay $182.70, thanks to the 20% off coupon I got in the mail. I am so happy to get out of this situation for under $200! I walk to my truck, put the key in, start it, and guess what? BOTH WARNING LIGHTS ARE STILL ON!! I walk back inside to tell the service personnel that it is in fact NOT fixed. A service tech checks the fault code and says it's the same code as when I brought it in, so this means the EBCM needs replaced.

I paid $182.70, the cost of the service you provided, just to learn that it is NOT fixed and that I will have to pay about $1000 more to have the problem repaired. I was told the $182.70 could be deducted from the charge to replace the EBCM. That was nice of you, but you should have offered to refund the money I just paid since you didn't do anything besides checking a fault code, cleaned a ground wire, and then told me the matter had been resolved. If I was you I would have been embarrassed to call a customer, tell them their vehicle was fixed, and then have them return immediately to tell you the problem is still the SAME!

So yes, you got my $182.70. I declined the offer to spend another $800 with Peterson to repair the problem. I understand the point of your business is to make money but I think you had the chance to do the right thing in this situation:
1. offer to take the amount of money I paid off the bill for the next level of repair.
-OR-
2. offer to refund me the money I just paid.

Your company has made no effort to reach out to me and make the situation right. I feel like you lied to me and took the easy way out. You have lost a customer.

Thanks for your time.
Rick N.