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Latest Maryland Fiat Dealer ReviewsOn 12/18/2014 9:35:22 PM firstname.lastname@example.org wrote:
I found Criswell searching on ebay and made a call after contacting a few local dealers about a 2014 leftover 500 . I talked Hyder many times and he was great - gave me his cell phone number and was available at all hours to answer questions. After some discussions (about two weeks of discussions) on the model and options of a leftover 2014 GQ Hyder handed me over to Jamie (sales manger) to get me an out the door price. Jamie beat every other dealer with in 250 miles by at least $1,500.
I gave a $500 refundable deposit to hold the car. 7 days later I rented an uhaul auto transport carrier - hitched it up and made the 4 1/2 hour drive from Northern NJ.
Hyder and Jamie were great no games, no issues.... Hyder walked me through the car - I agreed to go through with the purchase and they introduced me to Dan in finance. Dan was great, my quoted out the door price from Jamie was the exact selling price, then Dan beat my loan rate that I had from Bank of American - he briefly went over a few extra's, with NO HARD sell... all done in and out from the time I walked in the door to loading up the new car in about 90 minutes.
Hyder was extremely professional and polite - he even helped me load the car onto the trailer! I am no newbie in working with dealerships as I have purchased over 40 cars in my life and I will say this was an amazing experience. I have never had a end to end buying experience this pleasant before.
If your thinking about buying a Fiat make the call - ask for Hyder - then make the drive. You will not be disappointed. On 12/17/2014 2:10:28 PM dhwar14 wrote:
I have nothing but good words about our experience at Heritage FIAT. We were welcomed immediately upon entering the showroom, and made to feel at ease. We initially met with Michael Phelps (a more common Baltimore name that expected.) He took us out for our test drive, and did an excellent job of explaining all the features on the vehicle. Upon our return we transitioned over to Justin Sellman. The rest of our experience with Justin was fantastic. The no-hassle approach and extraordinary customer service made our car buying experience a breeze. Justin did an excellent job of taking care of us, and we will be recommending his service to anyone we come across who is looking for a new car!