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Latest Maryland Fiat Dealer ReviewsOn 7/18/2014 10:39:08 AM FeistyFiat wrote:
I had a very pleasant experience purchasing a Fiat from Criswell Auto on Sunday, July 13, 2014. I was initially pretty anxious & uncertain about buying a new car because I had never purchased a new vehicle before (I had owed a couple of used cars.). I had done some research about small cars of different makes & models but kept coming back to a Fiat because of its style & pep. It felt like a “Phoebe” kind of car.
When I initially went to Criswell Auto on Saturday, July 12th, I was only planning on test driving a couple of models. I knew in the back of my mind I would need to make a decision in the very near future due to the condition of my 14 year old Jetta. Arnold worked with my boyfriend & I that afternoon explaining the different models & letting me test drive both the 500 Turbo & the 500 Abarth. I immediately fell in LOVE with the Abarth from the second I turned on the engine! From the first interaction with Arnold I felt at ease & the task of purchasing a new vehicle did not seem as insurmountable.
I had anticipated that the dealership would operate like many stereotypical car dealerships where the customer feels pressured and rushed to buy a car. That was definitely not the case at Criswell Auto. Arnold spent a good part of the afternoon with me and at no time did I feel rushed or pressured to buy. His calm demeanor & approachability made for a lovely, relaxing & fun afternoon. He went over some preliminary financing options which was extremely helpful because I wasn’t sure if the Abarth was in my price range or if I would have enough money saved for a down payment (should I choose to purchase the vehicle). Everything came together so nicely & purchasing an Abarth was attainable.
I decided that I did not want to wait to purchase a vehicle so Arnold set up a convenient time on Sunday to complete the paperwork so I could happily drive away in my new Abarth! Sunday was equally as nice. All of the staff members from Criswell Auto that I interacted with were pleasant, calm & helpful. Sure enough Sunday afternoon I drove off in my beautiful Abarth!
A Big Thanks to everyone (especially Arnold) at Criswell Auto! I would definitely recommend the dealership to a family member/friend who is in the market to purchase a new vehicle! Cheers! On 6/18/2014 1:42:43 PM abandames wrote:
Hyder was an excellent sales person, he knew the product well and was able to make a sale based on my first visit to this dealership.
His knowledge and excellent interpersonal skills made him stand out as an excellent sales person, that made the buying experience a very pleasant one, something that is often not said when purchasing a new vehicle.