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Latest Hawaii GMC Dealer ReviewsOn 10/16/2016 2:52:23 PM email@example.com wrote:
This was the 3rd time I brought my truck in for service (oil change, point inspection, tire rotation) and it was by far the best experience. I think it depends on who you get when you check in. The service associate that I had was pleasant, nice and professional. He called me when my truck was ready for pickup. When I arrived, he walked me to the receptionist and he personally got my truck. Don't remember his name but he has a cast on his arm. On 10/3/2016 12:16:57 AM firstname.lastname@example.org wrote:
Alerted via email n ph to bring car in for serv. Came in 2x n told each time i wasnt sched. 1st appt sched online n informed dealership were exp problems w/online site. 2 appt, called in prior to serv dept taking calls. The person who answered informed me to come in n wait due to not having an appt. I came in n told i couldnt bc there were too many walk ins. I cant brinf my car in duringbthe wk due to wrk off island leacing me to sched maintenance serv on Sat only. I strongly recommend open comm is needed w/all depts handling calls or monitoring online appts to inform serv dept. Its unprofessional & n inserv to consumers who bought cars from ur dealership. Very unhappy n frustrated!