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Bert Adams Pontiac|
1705 W. Jefferson St
Joliet, IL 60435
Bert Adams Pontiac Reviews
Dralle of Wateska|
1090 E. Walnut
Wateska, IL 60970
Dralle of Wateska Reviews
Eagleson Automotive Center
520 S Whittle Avenue
Olney, IL 62450
Eagleson Automotive Center Reviews
Gjovik Chevrolet Buick GMC|
2780 East Church Street
Sandwich, IL 60545
Gjovik Chevrolet Buick GMC Reviews
310 Bedford Rd
Morris, IL 60450
Greenway Automotive Reviews
6900 N. McCormick Blvd.
Lincolnwood, IL 60712
Grossinger Autoplex Reviews
Holzhauer Auto & Motorsports Group|
17933 Holzhauer Automall Dr.
Nashville, IL 62263
Holzhauer Auto & Motorsports Group Reviews
J & K Mitchell|
308 North Central Ave.
Casey, IL 62420
J & K Mitchell Reviews
6600 W. Grand
Chicago, IL 60707
Jacobs Twin Reviews
Jim Detzler Pontiac|
0 Boulder Hill Pass
Montgomery, IL 60538
Jim Detzler Pontiac Reviews
1890 Sycamore Road
DeKalb, IL 60115
Joyce Superstore Reviews
Mike Mooney Buick Pontiac GMC
15624 US Highway 150
Paris, IL 61944
Mike Mooney Buick Pontiac GMC Reviews
Mike Mooney Chevrolet Cadillac|
204 N. Fourth ST.
Dekalb, IL 60115
Mike Mooney Chevrolet Cadillac Reviews
Riverside Chevrolet Buick|
631 N Dixie Hwy
Momence, IL 60954
Riverside Chevrolet Buick Reviews
S & K Pontiac Subaru Inc
1400 S Dirksen Pkwy
Springfield, IL 62703
S & K Pontiac Subaru Inc Reviews
Schimmer Buick Chevrolet |
1501 S 13th Ave
Mendota, IL 61342
Schimmer Buick Chevrolet Reviews
Steve Schmitt Chevrolet Buick GMC|
12631 State Route 143
Highland, IL 62249
Steve Schmitt Chevrolet Buick GMC Reviews
Svanda Chevrolet Buick GMC
1200 N Market Street
Sparta, IL 62286
Svanda Chevrolet Buick GMC Reviews
1585 West Ogden Avenue
Naperville, IL 60540
Weeks Chevrolet Pontiac GMC Buick|
10881 State Hwy 149
West Frankfort, IL 62896
Weeks Chevrolet Pontiac GMC Buick Reviews
Latest Illinois Pontiac Dealer ReviewsOn 1/24/2016 11:12:39 AM Sherito@hotmail.com wrote:
Purchase new vehicle: took over 6 hours to work through pricing and finance
Service: Nobody knows what they're doing. Nobody takes ownership or interest in customer service All scheduled service apts:
-1 apt -->lug nuts missing on two tires,
- 2 separate apts--> reserved rental car a week before service apt. Upon arrival, no car available.
- 1 oil change--> car wasn't running well after took it in to a different dealer and they found a large red funnel was left under the hood near the engine.
- Car engine light on --> called dealer, rude service, was disconnected twice. Called another dealer and they got my car in immediately and had rental ready to go.
-spoke to service manager on three separate occasions; slow to return calls and absolutely no difference in service.
BTW: this is the first neg review I've ever written and as you can see I gave the dealership multiple chances.
BOTTOM LINE: they take no pride in customer service, they Do Not care, and they have no clue what they're doing!!!
Bought two cars from Gurnee Dodge Jeep: Exceptional Excperience with Mitch Varga!!
Now use Service for my Buick at Raymond Cheverolet in Antioch. Ken and Peter are phenomenal.On 1/7/2016 7:18:14 PM Oncetwicethreetimesalady7@gmail.com wrote:
I've been purchasing new vehicles for 25 years and the process has changed a lot. Now a lot of back or forth takes places online prior to coming in. I had been dealing with Tony Casale for a couple of days and was at the point of having my husband come in and make a purchase. We were interested in a new 2015 Silverado. Yesterday I abruptly stopped getting responses from Mr. Casale. I tried a couple more times and no response. A day later still no responses.
Maybe we weren't as close to a deal as I thought, maybe the vehicle sold...I have no idea. If it were either of those, a response would have been nice. Not only does it leave a bad experience with the customer, you now have lost future business and the negative experience gets shared with friends and family. It's no way to treat potential customers. Maybe one sale doesn't matter to this dealership, but it's not a good way to conduct a successful business because in the end it costs you more than just a sale.
I contacted those above him and they did not care to respond either. It's ridiculous how little this dealership cares. Do not bother with them. A waste of time and they don't value their potential customers.