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470 West Kathleen Avenue
Coeur D Alene, ID 83815
Parker Toyota Reviews
9101 W. Fairview Ave.
Boise, ID 83704
Peterson Toyota Reviews
Phil Meador Toyota
1855 Flandro Dr
Pocatello, ID 83202
Phil Meador Toyota Reviews
2203 16th Avenue
Lewiston, ID 83501
Rogers Toyota Reviews
615 S Yellowstone
Rexburg, ID 83440
Stone's Toyota Reviews
Teton Toyota Scion
2252 West Sunnyside Road
Idaho Falls, ID 83402
Teton Toyota Scion Reviews
Tom Scott Toyota|
15933 Idaho Center Blvd
Nampa, ID 83687
Tom Scott Toyota Reviews
236 Shoshone St W
Twin Falls, ID 83301
Wills Toyota Reviews
Latest Idaho Toyota Dealer ReviewsOn 11/21/2016 9:17:56 PM email@example.com wrote:
Mr. Dan Willmorth is the best truck sales consultant ever! He is methodical, consistent, knowledgeable, straight-up, hardest working guy to find what I was looking for! We talked to find out what I needed a truck to do, to include size, power, torque, capability, durability, adaptability, and more. He gave suggestions, options, and explained choices accurately, completely, and until I understood what the issues were. Dan's assessments were always right, supporting what I determined I wanted in a truck as the focus. He never pressed for "the sale", he met my needs as a truck buyer! The vehicle I purchase, will be from Mr. Dan. 10 out of 10 Stars for Dan Willmorth!On 11/21/2016 5:44:34 PM firstname.lastname@example.org wrote:
The internet finance manager (dishonest) claimed that in order to "hold" a vehicle long enough for me to come look at it he had to have a credit card number. He assured me over the phone it was "...only for the purpose of holding the vehicle and that if I chose not to purchase the vehicle for any reason, 100% of the hold amount would be credited back to my card, no problem". I provided my information and the very next day my credit card showed a $1000 charge by Peterson Toyota Scion. Soon thereafter, because my Credit Union still had not received paperwork or a Purchase Order from the dealership, we waited patiently. Long story short, I decided not to purchase the vehicle.
Days later I still was not seeing the charge reversed on my credit card as promised, so I tried (several times) to contact the sales person (and finance manager) - no responses. I eventually text the sales person again (Adam). He indicated he understood my situation and would contact his manager about reversing the charge. Then, silence again.
I again sent a message to the dealership via their website AND I again text Adam. Today I received a somewhat rude text from Adam stating,"we both told you it is NON REFUNDABLE and it is now out of my hands".
NOTE - It doesn't take a rocket scientist to figure out Adam would not have initially said he would talk to his manager about reversing the charge had he previously told me it was not refundable. Also, the internet sales manager took my credit card information and charged my card long before a Purchase Order ever even arrived at my credit union for financing. He was not supposed to do anything except put a $1000 bank hold on my card - not process a charge.
I have now filed a dispute with my credit card company, which should never be something a "valued customer" should ever have to do. Apparently, dishonest people work at this dealership and the owner needs to have a little one-on-one time with the internet sales team.
Customers like me don't just make this stuff up, but we will do everything possible to inform others when dishonest business practices are employed. Again, BUYER BEWARE of at least the internet sales team.
PS. In all fairness, if this internet manager and salesperson come clean and I get my money back (as promised) I will let that be known as well. Here's their chance to be a real "Customer Friendly Dealership".
RJC - Washington State Resident