North Dakota Toyota Dealers

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Cedric Theel Toyota
3955 Trenton Dr
Bismarck, ND 58503
(701) 223-2190
Cedric Theel Toyota Reviews

Corwin Toyota
222 40th Street South
Fargo, ND 58103
(701) 282-8425
Corwin Toyota Reviews

Dan Porter Toyota
2391 I-94 Business Loop East
Dickinson, ND 58601
(701) 227-1272
Dan Porter Toyota Reviews

Lake Toyota
424 Highway 2 E
Devils Lake, ND 58301
(701) 662-5346
Lake Toyota Reviews

Lithia Toyota of Grand Forks
2473 32nd Ave S
Grand Forks, ND 58201
(701) 335-1160
Lithia Toyota of Grand Forks Reviews

Latest North Dakota Toyota Dealer Reviews

Lithia Toyota of Grand Forks - Grand Forks, ND

On 3/8/2014 11:57:39 PM Disgerrrunteled wrote:
I am normally not the kind of person to write a review, but after the pathetic service I was given at Lithia I felt the need to report it.The sales person and manager listed above were very pushy, using guilt tactics to get me to buy a car I didn't like. We had made an appointment to test drive a car and when we showed up Thomas was not there. After he arrived late, he kept leaving my husband and I, making us wait for long lengths of time. At one point we almost walked out. I had mentioned to him that I didn't want a new car as I felt the depreciation of value after leaving the car lot did not make sound economical sense. Yet after explaining that I wasn't in love with the car present, he continued to show me a new car that was out of my designated budget, clearly not taking into consideration my lists of wants and needs. After three hours of waiting, both the manager and sales person were trying every sales tactic known to man to get me to buy a car I clearly did not want. They used skewed NADA and KBB values to justify there incredibly inflated sticker price, then insulted us when they scoffed at the mention of negotiation of sticker price and trade in value. We left the dealership feeling angered and rather discouraged by the whole experience. After our failed attempt we went to Fargo to look at another car and ended up buying it, much to our inconvenience. Had the sales representative taken the time to really hear what I wanted, and teamed up with me to find a car I would truly love, I would have waited and possibly bought a car through their establishment. Instead I am going to post to all of my friends that the Lithia staff are not only unfriendly but pushy, rude, and incompetent in every sense of the word! This was my first car buying experience and it should have and very easily could have been enjoyable. An establishment of trust could have been made and they could have gained a loyal customer, instead I will never do business with their establishment again. I want to thank Corwin Motors for showing me what exceptional customer service looks like. Might I add that the Lithia dealership should take note that 35 cars (not including my purchase) were sold at Corwin today alone! It comes down to good customer service and rapport, neither of which Lithia seems to posses.

Corwin Toyota - Fargo, ND

On 1/5/2014 12:23:12 AM cpkemp1 wrote:
We had a fantastic experience working with Vanessa, the Internet Sales Manager, and Wade, the Finance Manager, that helped us with our deal. Don't hesitate to work with them and this dealership. Vanessa provided exceptional service, whether it required answering my random questions via email or making time for me when I just dropped by her office. Wade was extremely thorough and personable as he walked us through the financing process. A++. Love our 2014 Corolla!