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Latest Arkansas Volkswagen Dealer ReviewsOn 3/25/2013 7:53:49 AM heatherives wrote:
Horrible after the sale it took 3 mths to paperwork in during that time the car kept going into the shop never could get ahold of my sales person and the store manager was rude as could be requested a different car which I have that right before paying sales tax and they refused when purchasing the car they told me my sales tax was including total bs On 3/14/2013 10:03:25 AM trejo0766 wrote:
I took my car in for an oil change & the timing chain broke. I was worried my troubles were only starting. Bob in the service department was very friendly, VERY helpful & kept me posted on the repairs along the way. He dealt with my warranty company and ensured everything was covered. I ended up having to replace my engine due to damage. Bob made sure the repairs were done in a timely manner & was 100% professional the entire way! I will never use another service department for my Jetta!! I've been very impressed with their service!