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Latest Arkansas Volkswagen Dealer ReviewsOn 11/17/2014 6:35:44 PM derrickg wrote:
I went here today (11/17/14) to look at a new Jetta Sportwagen. The salesman that approached me did not introduce himself or ask for my name.
I asked some basic questions about the vehicle and he seemed to lack product knowledge.
When I asked for a price, he walked me directly into the sales managers office who also did not introduce himself or ask my name. (poor salesmanship).
I explained that I was going to be in Houston, TX for Thanksgiving and that I knew there was a lot of Jetta Sportwagen availability, according to their web sites with big discounts. So in the interest of time, I asked the sales manager to tell me how much of a discount of MSRP could I expect.
He did a quick calculation and said "You're probably not going to be happy with this" and than quoted a price that was about a $1100 discount plus the manufacturer's rebate.
I thanked him for his time and left.
Moral of the story here is that VW needs to have another dealer point in the area to offer some competition to VW of NW Arkansas because they SURE DON'T care whether a person buys or not.
I can only hope that somebody from VW USA reads this review.
It has changed my mind about buying a VW.On 8/11/2014 3:43:22 PM shineshine wrote:
After having visited to almost all the dealerships in Rogers, Bentonville and Fayetteville, I can honestly say that this is the best dealership I have ever been to. Jerry Eldred was very helpful and professional, and I can easily say that he is one of the finest car salesmen I have ever met. He never pushed me for something I dislike, but supported me to find the one that I preferred. He has immense experience and a very nice and cool guy to deal with. The dealership supported me throughout the buying process and it was a really smooth one. Though, it was a pre-owned car which is not their brand, their support was really incredible and the pricing was just better that anybody in NWA. A perfect car sale for me, I would strongly recommend them for your next car purchase.