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Latest New Hampshire Volkswagen Dealer ReviewsOn 9/20/2016 6:47:12 PM email@example.com wrote:
Honest, open, forthright with no games. I have leased two vehicles and plan to return for a third. The staff has treated me with patience and respect. Their sales, service and follow-up practices have assured me they truly care about their customers. As a woman, I despise walking into the car-buying process, but they have made it "easy" and definitely earned my trust. On 9/19/2016 8:13:19 PM firstname.lastname@example.org wrote:
Recently went in to get oil change on my Golf R @ 55,086 miles and was taken back to talk about loose gear box bolting to the shaft drive. The technician said it need to be "tightened" and also discuss some clutch cable wear. The technician said he aligned and torqued the bolting and that one bolt may be strip. The clutch is an aftermarket system put on by Prime VW in Maine and in fact is designed to move for the boot system. Sure enough, four 200 mile round trips for work the system snapped and know I've got to buy a new shaft....$1500 + Labor from a real mechanic. I understand things break, but something similar happened to my son's GTI after servicing before we drove it out to Seattle. I normally get service from a specialist because I do not trust Seacoast Volkswagen, but needed the oil change and couldn't get in for two weeks. Never again, I truly believe now the Service Department/technician are poorly trained or not reputable.