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Latest Alabama smart Dealer ReviewsOn 9/18/2012 10:17:48 PM bonkrue@gmail wrote:
I recently took my Smart Car to the Santa Barbara Mercedes-Benz Dealership. It needed routine service and repair. I was helped by Service Advisor Michael Ruch. He was knowledgeable and extremely helpful. Michael went out of his way to see that I received the best service and price. Everyone I met at the dealership was helpful and friendly. And Michael very graciously helped locate and mail to me some materials that I had accidentally left in the loaner car. It was a very positive experience, and I would not hesitate to return in the future.
Los OsosOn 6/28/2011 8:14:38 PM rcollura wrote:
I have spent about 5,000 in repairs and maintenance since purchase of $13,000 in 5/2008. The "actuator" failed and the car was "lifeless dead" at about 55,000 miles and the warranty expired after 2 years, so I had to pay over $1,000 in towing and repairs myself. I had to rent a car and wait a week for other cars because the "only one" tech was "out sick"! I had a rent a car bill that they were not able to help me with. I would never buy another smart car again! Meanwhile, Rick Case Honda is going great and have over 40 technicians to work on cars. I guess I should have bought a Honda? Maybe they will make it up to me on my next car purchase? I doubt it! With my rewards points I will only get $230 off.