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Latest Alabama smart Dealer ReviewsOn 6/28/2011 8:14:38 PM rcollura wrote:
I have spent about 5,000 in repairs and maintenance since purchase of $13,000 in 5/2008. The "actuator" failed and the car was "lifeless dead" at about 55,000 miles and the warranty expired after 2 years, so I had to pay over $1,000 in towing and repairs myself. I had to rent a car and wait a week for other cars because the "only one" tech was "out sick"! I had a rent a car bill that they were not able to help me with. I would never buy another smart car again! Meanwhile, Rick Case Honda is going great and have over 40 technicians to work on cars. I guess I should have bought a Honda? Maybe they will make it up to me on my next car purchase? I doubt it! With my rewards points I will only get $230 off.On 3/5/2011 3:37:42 PM Adrian8379 wrote:
Excellent customer service. I felt Comfortable right away. Both the sales rep and the gm were very realistic and straight forward. It was a genuine business deal and I walked away very happy with my purchase. There was no pressure to buy, just a detailed explanation of what Smart cars have to offer. Thank you Raquel Case and Carol Moreno for your hospitality, professionalism, and for my Smart car.